Job Description

JAGGAER delivers an intelligent Source-to-Pay and Supplier Collaboration Platform that helps organizations manage and automate complex procurement and supply chain processes. With 30 years of expertise, we support customers across industries in building resilient, responsible, and integrated supplier networks.

Our 1,300+ global employees are focused on helping customers realize the full value of our solutions and transform their businesses. Learn more at www.jaggaer.com.

This role leads end-to-end recruitment across North America, with a primary focus on leadership and Go-to-Market (GTM) hiring, including Sales, PreSales, Marketing, Customer Success, and other revenue-generating functions.

As Talent Acquisition Manager, you will partner closely with senior leaders to develop and execute hiring strategies aligned with business priorities. The ideal candidate is a hands-on recruiter with strong market insight, capable of building high-quality talent pipelines and delivering consistent hiring outcomes.

Principal Responsibilities

Key Responsibilities

Strategic Hiring & Workforce Planning

• Partner with business leaders to develop and execute hiring strategies for leadership and GTM roles

• Translate business priorities into proactive talent acquisition plans
• Conduct market mapping and talent pipelining for critical roles

Full-Cycle Recruitment

• Own end-to-end recruitment for all North America-based roles, with a primary focus on GTM and Leadership roles.
• Develop and execute sourcing strategies, including direct sourcing, referrals, and passive candidate engagement

ATS & Process Management

• Manage recruitment workflows within ICIMS, ensuring data accuracy and efficient processes
• Track and report on hiring progress, pipeline health, and key recruiting metrics

Stakeholder Partnership

• Act as a trusted advisor to hiring managers and senior leaders
• Provide insights on talent market trends, hiring challenges, and competitive positioning

ATS & Process Optimization

• Co-lead recruitment operations through iCIMS, ensuring data accuracy, reporting integrity, and workflow efficiency
• Partner on optimizing recruitment processes, SLAs, and reporting to improve speed and quality of hire

AI & TA Technology Enablement

• Support the adoption of AI-powered recruiting tools (e.g., sourcing automation, talent intelligence platforms).

• Leverage data and AI insights to improve pipeline quality, hiring speed, and conversion rates.

Position Requirements

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field

• 7+ years of experience in Talent Acquisition, with a focus on GTM and leadership hiring

• Proven experience recruiting across North America (U.S. and Canada)

• Strong experience sourcing and closing passive candidates for complex roles

• Experience working in SaaS, enterprise software, or technology organizations preferred

• Agency recruiting background is a plus

• Experience with ICIMS or similar ATS preferred

What We Offer:

At JAGGAER, we are committed to supporting you and your family’s well-being. Your health is a priority, and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical, dental & vision plans, adoption assistance, wellness reimbursements, generous parental leave, 401(k) matching, flexible work options, unlimited vacation for exempt employees, and more!

Our Values:

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them—the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.

Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.

Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.

Accountability – Thumbs In, Not Fingers Out We take responsibility for ourselves before pointing elsewhere.

Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact.

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics.

Accessibility:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and believe you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Pay Transparency Nondiscrimination Provision (dol.gov)

Know Your Rights: Workplace Discrimination is Illegal (dol.gov)