Job Description

Talent Acquisition Manager

Lead the Future of Talent at AmeriCU

Salary Range: $90,000–$95,000, commensurate with experience

Location: Rome, NY | Hybrid - in office as needed for meetings and trainings

Reports To: VP, Talent

AmeriCU Credit Union is looking for a Talent Acquisition Manager who's ready to own something, not just manage a process, but build a recruiting function that reflects who we are. This is a management role with real influence: you'll shape how we hire, how candidates experience AmeriCU, and how we build a workforce that reflects our values.

What You'll Do

As Talent Acquisition Manager, you will:

• Build and lead the enterprise talent acquisition strategy including sourcing, pipeline development, and a strong focus on candidate experience from application through onboarding.
• Lead full-cycle recruiting for professional, leadership, and hard-to-fill positions.
• Manage and develop Talent Acquisition team members; set clear expectations and support their growth.
• Partner with leaders on workforce planning, succession considerations, and hiring best practices.
• Own the onboarding integration process in partnership with Learning & Development and HR.
• Conduct stay interviews and exit interviews; connect those insights directly to retention strategy.
• Create and review job descriptions; define role competencies with hiring managers.
• Manage agency relationships and vendor contracts.
• Build and maintain relationships with local colleges, universities, and workforce development organizations.
• Develop recruiting dashboards and track key metrics - time-to-fill, quality of hire, new hire retention, hiring manager satisfaction, and more.
• Lead DEIB efforts through recruitment outreach and sourcing strategies.
• Ensure compliance with employment laws and fair hiring practices.
• Represent AmeriCU at career fairs, community events, and industry organizations to strengthen our employer brand.

What You'll Bring

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field required; Master's degree preferred.
• 5–7+ years of progressive talent acquisition experience, including a minimum of 2–3 years in a people leadership role.
• Experience in a financial services environment a plus.
• Strong background in workforce planning, recruiting operations, and data-driven decision making.
• Hands-on experience with ATS and HRIS platforms; proficient in MS Office.
• Exceptional communication, relationship-building, and influencing skills
• Preferred certifications: SHRM-CP, SHRM-SCP, PHR, SPHR, or Predictive Index Certification.

Why AmeriCU?

AmeriCU's philosophy is simple: people helping people. That's not just how we serve our members — it's how we operate internally. Leadership here supports doing right by employees, and you'll have the resources and backing to make a real impact in this role.

We're proud to be recognized as one of the Best Companies to Work For in New York. Here's what that looks like in practice:

• Competitive pay and a generous 401(k) match
• Comprehensive benefits and tuition reimbursement
• Wellness programs and real work-life balance
• Leadership development and training programs
• A culture that celebrates its people - annual holiday party, summer picnic, and more
• This is a place where you can build a career, not just fill a role

About AmeriCU Credit Union

Founded in 1950 at Griffiss Air Force Base in Rome, NY, AmeriCU is a member-owned credit union serving over 200,000 members across 24 locations in Central and Northern New York. We believe real connections matter — to our members and to our team. Learn more at www.americu.org.

AmeriCU is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.

#INDAMERICU