Job Description

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Viki is a global entertainment streaming platform that specializes in Asian content. Our platform enables millions of viewers to discover and enjoy primetime shows and movies, subtitled in over 150 languages. Headquartered in San Mateo, California, we also have offices in Singapore, Seoul, and Shanghai, ensuring a strong global presence and a deep connection to the heart of Asian entertainment. Our platform is home to a large and loyal community of fans who share a passion for Asian culture and entertainment. Join us in our mission to bridge cultures and connect the world to Asian entertainment. At Rakuten Viki, we offer a chance to be part of a global community that celebrates culture, creativity, and connection.

Based in Singapore, the Talent Acquisition Managerwill report to the Snr Director, Human Resources. Responsible for Talent Acquisition Strategy and Initiatives across Rakuten Viki global offices, with a strong focus for our Singapore Office.

Key Responsibilities Include:

• Clearly define the company’s talent acquisition goals, develop and execute market-specific strategies for each global office location, and continuously track, analyze, and improve performance against the plan to achieve those goals.

• Build and maintain network of potential candidates through pro-active market research and on-going relationship management.

• Lead Talent Brand Strategy, social media presence, platforms, educational institutions and other relevant associations to further drive our talent brand and aid in the attraction of top talent

• Develop and maintain a deep knowledge of regional internal and external markets

• Gathers trends and metrics in partnership with the HR organisation to show the health of the client group as it relates to quality of hires, diversity, retention etc.

Requirements:

• University degree or equivalent work experience with over 8 years of Talent Acquisition and/or Human Resources experience

• Possess strong hands-on experience with full-cycle recruiting processes within a corporate and highly matrixed organization

• Strong organisational skills and the ability to use independent judgment in prioritising tasks, demonstrates the ability to solve difficult problems with effective solutions

• Keen attention to detail, efficient and highly organised

• Excellent written and verbal communication skills

• Superior work ethic, accountability and ownership of work

• Ability to leverage communication and interpersonal skills to successfully establish and maintain professional relationships and work effectively with all levels of management

• Solid project management experience, with the ability to juggle multiple projects simultaneously

• High-level attention to detail with the ability to manage workload with shifting priorities

• Ability to objectively and quantitatively analyze talent acquisition performance and turn insights into improvement strategies.

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
H ypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team