Job Description

We are looking for a detail-oriented and proactive Talent Acquisition Lead to support recruitment across North America for COS and selected H&M Group brands. This role is responsible for delivering a consistent, high-quality recruitment experience across Mexico, Canada and the United States.

Reporting to the Regional Talent Acquisition Manager, you will work in close partnership with hiring managers and People teams, offering guidance while ensuring a smooth and effective end-to-end process.

The role spans a broad range of positions, from office-based roles in New York and other key cities to store and store leadership positions, including Store Managers, Visual Managers and Department Managers.

Key responsibilities

• Lead end-to-end recruitment across multiple markets, ensuring a consistent and considered approach.
• Manage hiring across both office and Store roles, aligning with brand and business needs.
• Create and manage job adverts, ensuring clarity, inclusivity and alignment with the COS brand.
• Support candidate selection through screening, assessment and partnership with hiring managers.
• Coordinate interview processes across time zones, ensuring a seamless experience.
• Act as a trusted partner, providing insight on market trends, hiring strategies and best practice.
• Champion a positive and inclusive candidate experience across all touchpoints.
• Maintain accurate pipeline management and data quality within systems.
• Support offer processes and onboarding to ensure a smooth transition for new starters.
• Continuously identify opportunities to improve ways of working and share relevant talent insights with stakeholders.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

• You have a strong, deep understanding of the end-to-end recruitment process: from planning, intake meeting, sourcing & attraction, assessments, and offer preparation & negotiation.
• You also have excellent stakeholder management and communication skills, and are able to advise and influence hiring managers and leaders.
• You have a strong foundation in data analytics, able to build talent supply & demand plans, set and track KPIs and accurately report on performance. What you need to succeed:
• Deep hands-on experience delivering high-performance recruitment end-to-end from store level to office persona.
• Informal leadership with strong track-record of stakeholder partnering and advisory.
• Strong understanding of TA metric and able to formulate strategy to impact it

Additional Information

This is a full time Permanent contract based at our Regional Office in Toronto.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here

In addition to this London based colleagues also receive

• Health & Dental Coverage
• RRSP Program
• 25% Staff Discount
• Vacation/Wellness, Holiday, and Parental Pay
• Life & Disability Insurance
• Employee Assistance program (EPA)
• Employee Referral Bonus

Compensation: $92,500 - $121,000

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

Brand Description

COS

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

In this role you will have some flexibility to work remotely however due to the high level of cross department collaborations approx. 3 days per week office presence is required to foster strong collaborations and team work.

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

Please note this position is offered on a local contract, therefore you should have the legal right to work in the Canada before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

Closing Date: Friday 19th June

We are looking forward to hearing from you!