Wati

Talent Acquisition Executive - India

Wati  •  Chennai, IN (Onsite)  •  7 days ago
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Job Description

Join Wati as a key driver of our Global hiring strategy, owning end-to-end recruitment across a fast-growing, AI-native organization.

About Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and Wati AI powered by AI Copilot, Astra AI Agent and flexibility to add your own LLMs/AI.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Growth.

What You'll Be Doing:

This role reports to the Head of Talent & Strategy based in Singapore and works closely with a globally distributed talent team across multiple time zones and regions.

As a Talent Acquisition Executive, you'll drive end-to-end recruitment across multiple functions and regions. You’ll leverage AI tools to improve efficiency and decision-making, ensuring a smooth and high-quality hiring experience for both candidates and internal stakeholders.

Key Responsibilities:

  • Partner with hiring managers to define hiring needs and role requirements
  • Manage full-cycle recruitment: sourcing, screening, and offer management
  • Build strong talent pipelines using LinkedIn and relevant communities
  • Drive efficient hiring processes using ATS tools (Workable) and AI-enabled workflows
  • Coordinate interviews and deliver a seamless, professional candidate experience
  • Support offer preparation, salary proposals, and onboarding processes
  • Track hiring progress and generate insights to improve recruitment effectiveness
  • Stay informed on Global market trends and contribute to employer branding initiatives

Requirements

  • 5–7 years of experience in recruitment or talent sourcing, preferably in tech or high-growth environments
  • Strong knowledge of India’s hiring practices, and employment regulations
  • Fluency in English is mandatory
  • Proven ability to source, manage, and close candidates using tools such as LinkedIn Recruiter and ATS platforms (Workable is a plus)
  • Exposure to building or managing AI-assisted workflows using tools like Claude, ChatGPT, Cursor, Glean, Notion AI, or similar
  • Highly organized and able to manage multiple roles in a fast-paced, globally distributed environment
  • Must be open to work across different time zones

Why join us?

  • Be part of a diverse, globally distributed, AI-native team
  • Enjoy a collaborative, transparent, and empowering Agentic culture
  • Competitive compensation and flexible working arrangements
  • Work at the forefront of SaaS & AI innovation and make real impact
Wati

About Wati

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 10,000+ businesses across 160+ countries to deliver personalised, real-time conversations at scale.

With innovative AI solutions, we're transforming how companies communicate:

Shared inboxes allow seamless collaboration

Powerful automation boosts efficiency

Broadcast messaging engages customers

Intelligent chatbots provide instant support

As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Hong Kong, HK
Year Founded
2019
Website
wati.io
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