Job Description

This role can be based in London or Swindon.

At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth. The Talent Acquisition team are looking for a proactive and detail-orientated Talent Acquisition Coordinator - 6 month FTC to join the team.

You will partner with key stakeholders and Talent Acquisition Partners to provide a best-in-class end to end talent acquisition experience so that we hire the right people for the business to enable growth. You will be accountable for managing the onboarding of our exceptional and diverse talent at all levels with the flexibility to hire across multiple disciplines and brands.

As a Talent Acquisition Coordinator, you will support the team with their vacancies and will be a strong brand ambassador, supporting on key projects and all hiring administration to ensure we deliver a world class service to our candidates.

What you will be doing:

• Overseeing our onboarding process – including monitoring compliance (Right To Work Checks).
• Being the ‘go to’ person with Talent Acquisition admin queries and have a full understanding of the Applicant Tracking Systems (Dayforce & TeamTailor), to ensure that the end-to-end candidate experience is smooth and seamless.
• Ensuring all recruitment metrics and reports are maintained and updated in real time.
• Collaborate with colleagues in TA, Learning, Talent & Development, People Partners, ensuring all TA tasks are processed effectively and accurately.
• Take ownership of Purchase Order administration, partnering with key stakeholders to ensure POs are raised, approved and maintained accurately and in a timely manner.
• Governance over the recruitment inbox and troubleshooting queries.
• Support the delivery and promotion of our Employee Value Proposition (EVP), helping to ensure our employer brand and candidate experience are consistent, engaging and reflective of our employee offering.

What we are looking for

• Demonstrable experience in an administrative function.
• Prior experience of working across multiple HR systems (Dayforce & TeamTailor) and MS Office.
• Able to think logically and creatively to find the best way to solve problems and get things done at volume.
• Proactive and able to prioritise and deliver in a fast-paced, high workload environment.
• Ability to multi-task and manage conflicting priorities and different stakeholders.
• High energy, highly motivated and self-directed.
• Ability to work independently and collaboratively with the rest of the TA team, with a flexible approach to support on any areas which require focus.
• Excellent attention to detail, organisation, follow up and time management skills.

How we reward our team:

• Annual bonus based on company performance.
• Hybrid working model from home and in the office. Can be based in London or Swindon.
• Flexible working.
• 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday.
• Finish at 4pm on a Friday.
• Competitive pension contribution.
• Cycle to Work Scheme.
• Staff Discount Card for railway stores (subject to policy).

About us

Celebrating over 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 5,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

Our business operates from two key locations. Our UK Travel and International office is based in a vibrant area of London, close to Aldgate and Liverpool Street Station, while the other is located at Swindon's International Business Park, just off the M4 with excellent transport links and over 100 on-site parking spaces.

Across both locations, we're an ambitious team that thrives on pace, collaboration, and innovation. We foster an entrepreneurial culture where people are encouraged to take initiative, embrace new challenges, and help shape the future of our business.

At WHSmith, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here!

We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!