The preferred location for this role is Buffalo, NY; however, Wilmington, DE may be considered as an alternate location. This position requires a hybrid work schedule: 4 days in the office,1 day work from home.
The Recruitment Coordinator serves as a key point of support for internal and external candidates, as well as for the business lines they partner with. This role is dynamic and fast-paced, requiring the ability to balance multiple priorities simultaneously. Core responsibilities include coordinating and scheduling interviews, managing candidate communications, and providing administrative support throughout the recruitment process.
In this position, you play a critical role in shaping the candidate experience and influencing hiring manager satisfaction, as you are often the first point of contact and the initial impression candidates have of our Bank. Success in this role requires building strong, collaborative relationships with Recruiters and Hiring Managers, maintaining a high level of attention to detail, demonstrating a sense of urgency, and delivering exceptional customer service with strong problem-solving skills.
Primary Responsibilities:
Schedule and coordinate interviews between candidates and hiring managers. (virtual, in-person and travel requests)
Greet and assist both internal and external candidates during the interview process, providing information, assistance and directing individuals, as needed
Accurately update and maintain records in the Applicant Tracking System (Workday) and other recruiting platforms, including Eightfold
Adhere to scheduling processes, procedures and SLA’s to ensure consistency and best in class candidate experience
Partner with your assigned Recruiters to discuss candidate activity and any questions, concerns or roadblocks that arise
Serve as the primary point of contact for candidates, providing updates on their application status
Handle candidate inquiries promptly and professionally ensuring a positive candidate experience
Assist with additional ad-hoc daily responsibilities and communications to have a positive impact on the overall Talent Acquisition Value Chain
Assist and provide support on other miscellaneous Talent Acquisition projects and initiatives
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Scope of Responsibilities:
This individual works closely with the Talent Acquisition staff, as a partner to fulfill employment needs across the bank footprint. They need to interact/communicate with both internal and external candidates as well as various levels of management. This position is often the first contact/impression a potential candidate has of the Bank.
Education and Experience Required:
High School Diploma or GED
Combined minimum of 2 years’ higher education and/or work experience including one year Human Resources or related experience
Experience with Microsoft Office Suite including Excel and Word
Excellent oral and written communication skills
The ability to effectively prioritize and multi-task
Ability to quickly respond to questions in an accurate and timely fashion
Education and Experience Preferred:
Bachelor Degree
Experience with Human Resources applicant tracking systems, such as Workday or Eightfold
Works autonomously with limited supervision
Excellent knowledge of company policies and procedures regarding talent acquisition and the activities that support those efforts
Ability to use independent judgment, discretion and maintain confidentiality of Bank matters
Excellent oral and written communication skills with the ability to interact with all levels of personnel
#humanresources #scheduling; #interviews; #candidates; #recruitment, #customerservice
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Wilmington, Delaware, United States of America
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
