Job Description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Talent Acquisition Associate II serves as an experienced talent acquisition professional responsible for managing full-cycle recruiting activities with a primary focus on high-volume hiring for Operations and Shared Services business lanes. This role partners directly with hiring leaders, HR partners, and business stakeholders to develop recruiting strategies, identify top talent, and deliver hiring outcomes aligned with organizational priorities.

In addition to managing active requisitions, the Talent Acquisition Associate II proactively builds talent pipelines, leverages recruiting analytics, supports workforce planning efforts, and contributes to enterprise Talent Acquisition initiatives. The role operates with a high degree of independence and provides guidance and support to less experienced recruiting team members while helping drive continuous improvement across recruiting processes and programs.

Key Responsibilities

• Partner with hiring leaders, HR Business Partners, and Talent Acquisition leadership to understand workforce needs, role requirements, market conditions, hiring timelines, and selection criteria.
• Independently manage full-cycle recruiting activities for professional, exempt, and specialized positions across multiple business units and functional areas.
• Develop and execute recruiting strategies tailored to business needs, talent market conditions, and hiring priorities.
• Conduct candidate sourcing, screening, interviewing, assessment coordination, selection consultation, offer presentation, and pre-employment process management.
• Build and maintain proactive talent pipelines for critical skill sets and anticipated hiring needs through sourcing, networking, referrals, market mapping, campus partnerships, community engagement, and industry outreach.
• Serve as a trusted advisor to hiring managers by providing guidance on talent availability, candidate assessment, interview practices, market trends, compensation considerations, and hiring process improvements.
• Utilize recruiting analytics, funnel metrics, and labor market insights to evaluate recruiting effectiveness, identify challenges, communicate progress, and recommend strategic adjustments.
• Partner with Talent Acquisition leadership to support workforce planning initiatives, succession-related pipelines, internship programs, and targeted recruiting campaigns.
• Lead or support recruiting-related projects, process improvements, technology implementations, and operational initiatives designed to improve effectiveness, scalability, and candidate experience.
• Support campus recruiting, internship programs, career fairs, industry events, and community partnerships to strengthen organizational talent pipelines and employer brand presence.
• Ensure recruiting practices comply with applicable employment laws, pay transparency requirements, internal policies, pre-employment screening standards, documentation expectations, and record retention requirements.
• Utilize approved AI-enabled tools to enhance sourcing effectiveness, candidate engagement, recruiting operations, reporting, content creation, and process efficiency while ensuring responsible use, confidentiality, compliance, and human review of outputs.
• Contribute to Talent Acquisition strategy discussions and provide insights regarding hiring trends, candidate feedback, competitive intelligence, and recruiting best practices.

Knowledge, Skills & Attributes

• Strong knowledge of full-cycle recruiting processes, sourcing methodologies, candidate assessment techniques, and talent acquisition best practices.
• Advanced proficiency with applicant tracking systems, recruiting technologies, sourcing platforms, Microsoft 365 applications, and recruiting analytics tools.
• Working proficiency with approved generative AI tools and automation technologies, including prompt development, output validation, confidentiality protection, responsible-use practices, and workflow optimization.
• Ability to influence hiring outcomes and build credibility with leaders at multiple organizational levels.
• Strong consultative, communication, presentation, and stakeholder-management skills.
• Skilled at recruiting for hourly, exempt and professional positions.
• Ability to interpret recruiting metrics, workforce trends, and labor market information to inform decision-making.
• Strong organizational skills with the ability to manage multiple priorities, competing deadlines, and changing business needs.
• Commitment to delivering a consistent, inclusive, and candidate-centered hiring experience.
• Demonstrated initiative, sound judgment, learning agility, and continuous improvement mindset.
• Ability to identify opportunities for process enhancements and drive adoption of more efficient recruiting practices.

Minimum Qualifications

• Bachelor's degree in business, human resources, or a related field, or an equivalent combination of education and relevant experience.
• 3+ years of recruiting, talent acquisition, staffing, or closely related experience.
• 2+ years of experience supporting High Volume Hiring initiatives
• Experience managing full-cycle recruiting across multiple job families and business functions.
• Experience building candidate pipelines through direct sourcing, networking, referrals, and market research.
• Experience using applicant tracking systems, recruiting technologies, and recruiting analytics.
• Demonstrated ability to partner effectively with hiring leaders and influence hiring decisions.

Preferred Qualifications

• Experience recruiting for financial services, insurance, corporate, operations, or professional services environments.
• Experience supporting campus recruiting, internship programs, university partnerships, or emerging talent initiatives.
• Experience utilizing recruiting dashboards, workforce planning data, and labor market intelligence.
• Experience leading recruiting projects, process improvement initiatives, or technology implementations.
• Exposure to approved generative AI and automation tools in a professional recruiting environment.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.