Job Description

Department: Talent Acquisition

Reports To: Talent Acquisition Manager

Location: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines

Position Summary:

The Talent Acquisition Specialist ensures a smooth and efficient recruitment process from initial application to job offer, delivering an exceptional candidate experience. This role demands precision in screening and assessments, agility in managing applicant flow, and integrity in every interaction. By accelerating processes and steering with respect, you help maintain operational excellence and uphold the company's commitment to quality hiring.

Key Responsibilities:

1. Recruitment Operations

• Manage day-to-day applicant traffic, ensuring a seamless flow from initial application to job offer stage.
• Provide swift attention and closure of candidate requests to promote a positive applicant experience.
• Conduct initial resume screening and recommend qualified applicants for behavioral interviews.
• Facilitate behavioral interviews for agent candidates based on program-specific hiring profiles.
• Administer generic and program-specific assessments with accuracy and fairness.
• Support TA Specialists/Officers in daily recruitment operations, ensuring speed and precision in execution.

1. Reports Management

• Maintain accurate and timely delivery of daily, weekly, and monthly productivity reports and trackers.
• Organize and safeguard files in compliance with company and external auditor standards, including advertising documentation and applicant records.

1. Onboarding

• Conduct post-offer screenings (background checks, regulatory requirements, medical exams).
• Maintain constant communication with candidates regarding compliance with pre-employment requirements and start dates.
• Assist with orientation activities as needed to ensure a smooth transition for new hires.

1. Others

• Perform ad hoc tasks and other duties assigned by management to support the Quality Management System and continuous improvement initiatives.

Skills & Qualifications:

• Bachelor's degree in Psychology, Human Resources, or related field.
• At least 1 year of relevant work experience preferred.
• Excellent verbal and written communication skills in English.
• Ability to work independently with minimal supervision.
• Flexible and willing to work on shifting/rotating schedules.
• Amenability: Willing to work full onsite in Alabang, Muntinlupa. Available for a mid-shift work schedule from 2:00 PM to 11:00 PM (or adjusted based on operational requirement).

Why Join Pinnacle Intelligence?

At Pinnacle Intelligence, we believe in empowering leaders who can shift into high gear when challenges arise, accelerate with precision to deliver impactful results, and steer with integrity and respect to build trust and collaboration. As a Talent Acquisition Specialist, you will play a pivotal role in shaping the future of our organization and driving innovation across the automotive and BPO landscape.