Job Description

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

Job Responsibilities

The role will report to the Chief People Officer and have full responsibility and ownership of the employee onboarding process through to Day-1 onboarding. The role also includes People Operations with specific areas focusing on RNF registration and management and risk activities including RCSA. The role will partner closely with Talent Acquisition and People Operations to ensure a smooth and customer-centric approach. Some additional responsibilities include:

Onboarding Administration

• Serve as the focal point of contact for onboarding of new hires whilst managing the overall employee experience
• Close partnership with the TA Partners to ensure workings towards Day-1 of employee onboarding
• Take ownership of queries and contingencies that new hires may be having before and after joining the bank
• Manage and monitor new hiring trackers coming through
• Ensure that new hires have access to all required equipment / department / technology tools on their date of joining
• Coordinate welcome messages, completion of form formalities and follow up with concerned departments to take matters to logical conclusion
• Follow through with the governance and compliance guidelines to ensure all activities are done with the right process, completed in time and creating the necessary impact and awareness

People Operations

• Work closely with the Bancassurance sales team on ensuring successful RNF registration which includes registration via the MAS website, identification of all documents and clearing of any gaps within this process
• Support RCSA activities that includes the completion of control testing, identifying the results and submitting the test results via the portal
• Support the execution of various People programs to support a delightful employee experience
• Support in regular audit/ compliance reviews

Other Responsibilities

• Participate in culture building initiatives
• Effectively partner and collaborate with key internal stakeholders such as Finance, Legal, Compliance, CEO Office and with the People team across Talent Acquisition, People Business Partners etc to ensure efficient plan administration, cost reporting, and excellent customer service to employees

In order to be successful at this role, you must have experience in most of the following:

• 5+ years of experience in Human Resources administration; experience in Talent Acquisition and / or People Operations is advantageous
• Attention to detail and methodical mindset is needed in this role
• Familiarity with HR tools such as Greenhouse and SuccessFactors would be advantageous to this role
• Good communication skills and a willingness to partner with various internal teams is key

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Come as you are! Trust is an inclusive and open-minded workplace. If you are good at what you do and care about doing a good job, that’s what we focus and want from you. So come as you are. 😊

Trust is an equal opportunity employer. We prohibit discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trust are based on business needs, job requirements and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.