Why do we exist
UNIQLO is a brand of Fast Retailing Co, Ltd, the fastest growing of the top three fashion retailers in the world. Through our LifeWear philosophy, we are reimagining everyday clothing - simple, high-quality pieces created to make everyone’s life better. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across the UK and Europe – it’s never been a more exciting time to join us!
We deliver to our customers exclusive repair services as part of our sustainability activity. We are assembling a team of high-quality casual clothing enthusiasts with experience in tailoring or customising clothes to join our growing team!
• Contract: Permanent – Full time, 37.5h per week
• Shift pattern 8.5 hour shifts per day including 1-hour unpaid meal break. Applicants must be flexible to work both morning and late shift patterns. Full weekend availability is required.
Key responsibilities:
• Welcome every customer with a friendly smile
• Provide exceptional service on all occasions
• Advise customers across all product categories
• Performing high-quality alterations of trousers, skirts and sleeves and fixing or replacing zippers
• Upcycling (such as Sashiko and, downing etc.)
• Clearly understanding alteration or repair requirements with customers to ensure that their
requirements are met
• Understand and follow policies and procedures to ensure a smooth operation and minimise loss
• Collaborate enthusiastically with all team members and offer to support them when needed
to form a united high performing team
• Relay the voice of customers about products and services to company management to continue to make our business relevant for the customers of today and tomorrow
• Keep back of house areas organised and tidy
• Participate in all activities contributing to the overall store experience and objectives
Essential skills and behaviours:
• Have experience 1+ year in sewing and finishing
• A bias for teamworking
• Excellent communication skills
• Perfect time management skills
• Ability to follow detailed instructions and processes quickly
• Personable and service-focused
• A professional, positive approach at all times
• A drive to achieve results individually and as a team
• An enthusiasm for UNIQLO brand values and products
• Keen to build a career in retail
• Previous retail experience is a bonus, but not essential
Pay and Benefits:
• 30% staff discount
• Employee of the Month award
• Structured training and development
• Career progression – promotion opportunity available every 3 months
We look forward to hearing from you!
UNIQLO Privacy Policy
UNIQLO is an inclusive employer, and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background. We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. For the recruitment process, you can find the applicable privacy policy on our site: https://www.fastretailing.com/eng/privacy/eurecruitment.html
Beware of Recruitment Scams
All official UNIQLO job postings will redirect you to our official careers page on Workday for application submission. The only exception is for roles advertised in Germany via the HeyJobs platform. UNIQLO takes recruitment security seriously and is committed to protecting the process from misuse. Stay alert and apply only through verified sources.
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About UNIQLO LifeWear
Apparel that comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives.
About UNIQLO and Fast Retailing
UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.77 trillion yen for the 2023 fiscal year ending August 31, 2023 (US $18.92 billion, calculated in yen using the end of August 2023 rate of $1 = 146.2 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer.
UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,400 UNIQLO stores across the world, including Japan, Asia, Europe, and North America. The total number of stores across Fast Retailing's brands is now close to 3,600.
