Job Description

Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week.
Upon completion of the probationary period, you could become benefit eligible.

The role of Table Service Assistant at the Lodge Restaurants, Traditions and Sweet Tea & Barley, includes duties in all areas of the front of house and back of house.  The Table Service Assistant is a vital supportive position that enables the restaurant to function smoothly, allowing service staff to seamlessly provide excellent guest service.

Main Duties:

• Assist servers as needed by:

1. 1. Clearing tables
   2. Stocking work stations with silverware
   3. Removing dirty dish trays from restaurant and lounge
   4. Restocking juice, cream, coffee, ice as needed
   5. Walking food to guest tables
   6. Performing water and coffee service
   7. Folding napkins
   8. Running food to Lobby Lounge
   9. Brewing coffee and iced tea as needed

• Refill water pitchers; maintains cabinets, keeping them organized and clean, at server side stations.
• Maintain the buffet line by keeping the food trays replenished.
• Maintain food at the proper temperature.
• Perform set-up of food and utensils for buffet and breakdown at the conclusion of meal.
• Maintain clean service stations, back of house storage areas, walls around coffee and soda dispensing areas, coolers in service stations, organizes storage shelves.
• Take necessary precautions to avoid breakage of glassware and dinnerware.
• Assist with set up of dining room for each meal period; replenishes linen as necessary; resets tables to standard.
• Routinely polish tables, chairs and hi-chairs.
• Assist host with seating guests when needed; maintains daily complimentary coffee station.
• Perform other duties as required.

Requirements:

• Must be flexible to work mornings, evenings, weekends, Sundays, holidays
• 1 - 2 years food & beverage experience or customer service experience
• Applicants must be at least 18 years of age
• Excellent public contact skills to include tact, courtesy and patience.
• Successful candidates must be able to obtain and maintain a current Williamsburg James City County food handler’s card and TIPS® certification; applicants with an active card and certification should be prepared to present both during the interview process.
• Physical requirements include but are not limited to:
  1. Bending, lifting, stooping;
  2. Carrying trays weighing up to 50 pounds;
• Demonstrated ability to interact effectively with guests, employees and management.
• Ability to understand English is a must.

Expectations:

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.

This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act (FLSA). This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.

Traditions: At Traditions, we celebrate our Nation’s early history by making the most of our Farm to Table program. With this, we supply our restaurant with fresh, seasonal ingredients, many of which are harvested from the ninety acres of gardens in the Colonial Williamsburg Historic Area and sourced local foods from family farmers, cheese makers, beekeepers and fishermen in our neighborhood.

Sweet Tea & Barley: At Sweet Tea & Barley, Southern flavors shine through with the familiar, yet innovative, cuisine and casual atmosphere. From fresh salads to perfect pub bites, to satisfying sandwiches, it’s the place to gather for a good time. Take it outside to the patio for a cocktail where laughter and lively conversation fill the air.

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Giffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.