Job Description

The Poker Dealer is responsible for creating an entertaining environment for all guests while serving as a dealer during his/her shift. A Poker Dealer’s full attention and concentration must be directed toward the poker games at hand. Poker Dealers are expected to provide a professional and courteous service experience to all guests.

• Maintains an upbeat personality for all interactions with guests and fellow employees
• Provide prompt, accurate, and courteous service to players.
• Deals and runs the game at hand, in accordance with departmental procedures.
• Maintains the pace of the poker game.
• Responsible for the table tray bank.
• Handles financial transactions at the poker game.
• May be asked to work as a proposition player to assist in generating business demand of tables.
• Responsible for conducting him/herself in a professional manner as a dealer.
• Possesses a thorough working knowledge of the various poker games and a willingness to learn all necessary games offered in the poker room.
• Routinely strives to build and maintain rapport with customers by handling disputes and making every effort to achieve customer satisfaction.
• Proactive in anticipating customer needs and identifying situations that may require management’s attention.
• Must be motivated in becoming familiar with all guests.
• Must possess money handling skills in providing chips for guests or dealers.
• Must maintain a basic knowledge of other games and services offered at this property.
• Performs other duties as assigned by the Poker Management Team.
• May deal in WSOP Tournament Events
• ROP $ $7.50/hr (Game Knowledge) + Tokes

• Must be 21 years of age or older
• Proficient in English verbal and written
• High school diploma or equivalent preferred
• Flexible to work various shifts, weekends, and holidays
• At least 2 years poker dealing experience is required and/or successful completion of a Poker Dealer training program offered by the company
• Must possess strong money handling and documentation skills
• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission, with access to the vessel required

ADDITIONAL REQUIREMENTS

• Visually acuity-distinguish colors, shapes etc
• Ability to tolerate temperature variations
• Ability to lift and carry objects up to 25 pounds
• Ability to bend, twist, reach, and stretch repetitively
• Must be able to tolerate exposure to bright/flashing lights
• Ability to tolerate fast-paced, high pressure environment
• Must be able to work from a standing position and/or walking motion to a seated position for extended periods
• Must be able to tolerate large crowds/high traffic
• Ability to tolerate temperature variations
• Must be able to communicate in a loud environment.
• Ability to work in a smoking and noisy environment

Join the thousands of winners at Horseshoe Casino Hammond! Located just 20 minutes from downtown Chicago, Horseshoe Hammond is the premier entertainment and gambling destination in Chicago and Northwest Indiana. Horseshoe boasts more than 2,100 slot machines and over 100 table games. Even appetites win at Horseshoe Casino! Enjoy fresh dining options from The Eatery: Café and H Burger. Horseshoe Hammond has been awarded Best Place To Work for the last 9 years!