Live! Casino & Hotel Maryland

Table Games Floor Supervisor - Philadelphia

Live! Casino & Hotel Maryland  •  Philadelphia, PA (Onsite)  •  2 months ago
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Job Description

Why We Need Your Talents

Responsible for the successful operation of the Table Games area, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.

Responsibilities

Where You'll Make an Impact

  • Responsible to the Casino Pit Manager or Shift Operations Manager for successful performance of assigned duties.
  • Controlling gaming cards and equipment.
  • Responsible for the supervision and performance of the table games dealers.
  • Assists and advises other departments and company personnel as necessary, to assure the success of the table games.
  • Manages the administration of fills/credits, player ratings, keeping track of markers, and rundowns.
  • Analyzing customers play; cheating scams, counters, and unusual or suspicious variations of play.
  • Development of staff, evaluating and training.
  • Review table game activities and promotional status with designated managers.
  • Meet with departmental directors and managers as necessary.
  • Excellent customer service.
  • Ensure the safety and security of guests and employees.
  • Other duties as assigned.

Qualifications

Skills You'll Need to Succeed

  • Methods of Accountability:
    • Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
    • Through various oral and written reports.
    • Through achievement of performance goals.
  • Standards of Performance:
    • Management abilities demonstrated in managing the table games operations.
    • Maintain interpersonal working relationship among all personnel.
    • Oral and written communication skills.
    • Willingness to assume responsibility relative to the performance of the table games.
    • Obtainment of departmental budget and goals.
    • Effective managing of the staff.
    • Accuracy in completing assigned duties, paperwork, and reports.
    • Must be proficient with all Microsoft software products.
  • Ability to analyze and interpret departmental needs and results.
  • Ability to solve complex problems.
  • Knowledgeable of specified games and gaming regulations.
  • Ability to add monies and chips.
  • Knowledge of theft techniques.
  • Good public relations/guest service skills.

A Few Must Haves

  • Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
  • Technical school education in dealing specified games.
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

  • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Retirement Savings with Company Match
  • Generous Bonus Structure
  • Annual Merit/Goal Based Pay Increases
  • Leadership Skills Development & Mentorship Programs
  • Tuition Reimbursement
  • Free parking
  • Free food and discounted meals
  • Exclusive Discounts on Travel, Services, Goods and Entertainment

Physical Requirements

  • Casino is over 300,000 sq. ft. and requires ability and energy to move about it with a true sense of urgency.
  • Sitting 5%
  • Walking 10%
  • Standing 75%
  • Keyboarding 10%
  • 24/7 operation requiring extended hours and the ability and willingness to meet the team members’ schedules when handling matters scheduling, team member relations and staffing.

Life at Live!

  • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
Live! Casino & Hotel Maryland

About Live! Casino & Hotel Maryland

The five-time AAA Four Diamond rated Live! Casino & Hotel Maryland opened in 2012 and is one of the largest and most luxurious commercial casinos in the country. Offering guests a range of activities including gaming, entertainment, world-class dining and hotel accommodations, Live! Casino & Hotel is consistently ranked the top tourist attraction in the state and was named one of the top 10 hotels in Maryland by U.S. News & World Report. Located between Washington, D.C. and Baltimore, and adjacent to the popular Arundel Mills Mall with free garage parking, the property features one of the area’s biggest entertainment venues, The HALL at Live!, along with Maryland’s #1 Sportsbook with partner FanDuel at Sports & Social Maryland. Other amenities include nearly 200 live action table games and 4,000 slot machines, a large Poker Room, two High Limit Rooms, and the Orchid Gaming & Smoking Patio. The award-winning hotel features 310 luxury guest rooms, the luxurious Live! Spa offering an array of rejuvenating and age-defying spa treatments and five spa level hotel suites that include private in-room treatment areas, and The Cordish Art Collection complete with more than 40 pieces of contemporary art from world-renowned artists including Andy Warhol. Multiple dining options including Zagat-rated The Prime Rib, David’s serving breakfast, brunch, lunch and dinner, Luk Fu featuring an extensive Asian focused menu, and the County’s first Korean barbecue restaurant KOHO Korean BBQ House. Live! Casino & Hotel Maryland is owned and operated by a company that is affiliated with The Cordish Companies.

Follow us on Facebook, X (formerly Twitter), and Instagram at @livecasinomd for the latest updates, and visit maryland.livecasinohotel.com for more information. For employment opportunities, visit maryland.livecasinohotel.com/careers

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Hanover, Maryland
Year Founded
Unknown
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