Job Description

ESSENTIAL JOB FUNCTIONS:
• Perform the act of dealing cards and/or dice for specific games which includes shuffling, dealing, and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games.
• As Supervisor, verifies the operation and conduct of designated game areas. Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer.
• Reports significant cash and cheque transactions.
• Verifies issuance of credit after all necessary signatures are confirmed.
• Tracks essential play and relays all pertinent information to immediate Supervisor.
• Acts as role model and motivates subordinates to provide superior level of customer service to the guests.
• Handles guests concerns quickly and efficiently within scope of authority.
• Verbally informs Supervisor, as well as Surveillance of unnatural or irregular play and disputes on game.
• Role models the Family Style Service Standards interacting positively through relationships with customers and co-workers.
• Knows and abides by Virginia Lottery Regulations, internal controls approved by Virginia Lottery and company policies and procedures.
• Responsible for game protection and game control.
• Responsible for placing lids on racks.
• Verifies opening and closing table inventory slips.
• Calls out for “no more bets”.
• Exchanges cash or coupons for chips.
• Collects rake, collects commission based on game dealt.
• Pays winning bets, collects losing bets.
• Other job duties as assigned.

QUALIFICATIONS:
High school diploma or equivalent. Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games. Well-developed interpersonal skills. Must possess excellent math skills and have the ability to multi-task. Must enjoy entertaining and communicating with the public. Must be able to work a varied schedule including nights, weekends, and holidays. Must be able to obtain a VA Lottery License

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Must be able sit and stand for long periods of time.
• Must be able to maneuver to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks.
• Must be able to respond calmly and handle many customers’ demands in a fast-paced environment. Responds to visual and aural cues. Must be able to memorize game rules and procedures.
• Must be able to perform mathematical computations when determining winners and losers and collecting and paying out bets quickly and accurately.
• Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must be able to accurately balance chip bank at the beginning and end of shift.
• Must have excellent vision (including peripheral) to protect the games.
• Must be able to read, verify and sign appropriate documents relating to the game in a small area.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
• They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
• Caesars Entertainment reserves the right to make changes to the job description whenever necessary.