Job Description

Deal assigned games and provide customer service in accordance with established policies and procedures

• Open game at assigned table, count contents, verify count with closing list, inspect cards or dice and sign off with supervisor.
• Deal Table games and/or Live Poker, payout winnings, exchange currency for chips and inform guests of game rules.
• Change over deck of cards or dice, inspect and mix cards.
• Verify bank roll fills with the supervisor and security personnel.
• Ensure protection of game; maintain continuous inspection of cards or dice, ensure betting in compliance with gate rules and minimums set.
• Close game, sort cards, balance rack, count chips, and sign off with the supervisor.
• Assist guests with questions on casino activities or refer to appropriate personnel.
• Must have excellent guest service skills.
• Other duties as assigned.
• ROP: $7.50+ per hour ($9 minimum per hour with Craps or 4 major games), (based on game knowledge) + Tips (approximately $17-$20 per hour)

• Must be 21 years of age or older
• Proficient in English verbal and written
• High school diploma or equivalent preferred
• Flexible to work various shifts, weekends, and holidays
• Prior Table Games and/or Poker dealing experience required or has attended Horseshoe Dealing School
• Must possess strong money handling and documentation skills
• 2-3 months casino experience is preferred
• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission, with access to the vessel required

ADDITIONAL REQUIREMENTS

• Visually acuity-distinguish colors, shapes etc.
• Ability to have professional interactions with guests.
• Ability to lift, carry, and push objects up to 25 pounds
• Must be able to bend, reach, twist, and stretch repeatedly.
• Must be able to tolerate exposure to bright/flashing lights
• Ability to tolerate fast-paced, high-pressure environment
• Must be able to work in a seated/standing/walking position for extended periods
• Must be able to tolerate large crowds/high traffic
• Ability to tolerate temperature variations
• Must be able to communicate in a loud environment.
• Ability to work in a smoking and noisy environment

Join the thousands of winners at Horseshoe Casino Hammond! Located just 20 minutes from downtown Chicago, Horseshoe Hammond is the premier entertainment and gambling destination in Chicago and Northwest Indiana. Horseshoe boasts more than 2,100 slot machines and over 100 table games. Even appetites win at Horseshoe Casino! Enjoy fresh dining options from The Eatery: Café and H Burger. Horseshoe Hammond has been awarded Best Place To Work for the last 9 years!