Job Description

Get ready to unleash the thrill and excitement as you take charge of the action at the table! Dive into the fun and help players immerse themselves in an unforgettable gaming experience. As a Dealer, you’ll not only ensure top-notch customer service but also craft a lively, engaging party atmosphere that keeps the energy soaring for hours on end. Bring your enthusiasm to the table while dealing a variety of games, as you provide an exceptional service that players will rave about!

Let's

• Always generate fun and excitement.

• As the dealer, you run the game, monitor the table’s money, pay out winnings, and collect losing bets according to the game’s rules policies and procedures.
• Deals assigned game according to procedure.
• Exchanges cash for gaming chips according to procedure.
• Informs the Floorperson of any requests or unusual play.
• Issues to guests the proper amount of gaming chips after completion of the credit authorization procedures.
• Acknowledges, greets and converses with all guests, offering assistance and information to anyone showing an interest in table game play.
• Routinely strives to build and maintain a rapport with table games guests.
• Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
• Adhere to all department/company policies and procedures.
• Completes all other duties as assigned

Requirements:

• Must be 21 years of age or older.
• High School Diploma or equivalent required.
• Must have broad knowledge of casino rules, regulations, and procedures, including good gaming security.
• Previous guest service experience preferred.
• The skills required for this position include either prior experience in dealing or experience acquired through attendance at a Dealers School. A comprehensive understanding of major casino games, such as Blackjack, Craps, and Roulette, is necessary for consideration for a full-time role.
• Strong guest service orientation, able to handle monetary transactions with a high degree of accuracy.
• Manual dexterity to handle numerous decks of cards and chips.
• Able to add, multiply, divide, and subtract accurately to figure payoffs.
• Ability to handle multiple tasks.

• Work varied shifts, including weekends and holidays as needed

• Must be able to respond calmly and handle many customers’ demands in a fast-paced environment.

Physical, Mental, and Environmental Demand

• Lifts up to a maximum of 20 pounds and frequently lifts and/or carries objects weighing up to 10 pounds.
• Position requires 90% standing, 5% sitting, 10% walking.

• Work may be performed in an area, which may be unusually noisy and crowded

• Requires some kneeling, stooping and reaching overhead; frequent climbing and very frequent bending, pushing and twisting.
• Position requires manual dexterity to deal and collect cards and chips.
• Must be able to work in a fast paced, stressful environment.
• Must be able to work in areas containing secondhand smoke, high noise levels, bright lights and dust.
• Must be able to respond to speech, touch, smell, aural and visual cues.

Compensation & Benefits:

• $10.00 per hour, with additional compensation based on a toke rate.
• Employment Type – Full Time

(hourly wage increased by .50 cent per game for gaming proficiency in dealing Craps)

Benefits Package:

• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
• Life and Disability Insurance to provide financial security in unexpected situations
• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
• Education Assistance program to support your professional development and continuous learning
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team

Shift Details:

• Swing Shift:
  • 3:00 PM – 11:00 PM
  • 6:00 PM – 2:00 AM

  • 6:00 PM – 4:00 AM

Please be aware that the schedule may change depending on the business's operational needs, so flexibility is crucial. Shifts are assigned based on three factors: gaming knowledge, tenure in the current position, and the most recent evaluation score. There is no guarantee that you will receive your preferred schedule, as shifts are bid out frequently.