Job Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets
• 100% Colorado Gaming License reimbursement after 90 days of employment
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities include:

• Adhere to the guest service requirement above.
• Comply with all company and departmental policies, procedures, and internal controls.
• Ensure compliance of Colorado Division of Gaming regulations, and internal controls.
• Uphold the strictest level of confidentiality disclosed within the organization.
• Maintain a positive and supportive attitude, supporting all levels of leadership.
• Manages, directs, and supervises all Team Members within the department.
• Coordination and review of assigned Team Member files and evaluations.
• Train, coach, and assess the job performance of subordinates.
• Foster and maintain positive Team Member relations in a supportive environment.
• Address Team Member questions and concerns, respond to reasonable guest requests.
• Complete necessary reports/ projects/ initiatives in a timely manner to meet deadlines.
• Attending all regular departmental, property, as well as other required functions.

BRING US YOUR BEST.

• Knowledgeable of applicable federal, state, and local regulations.
• Strong knowledge of Microsoft Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Proficient in utilizing time and managing priorities efficiently.
• Highly organized and detail oriented.
• Deals with simple and complex concepts effectively.
• Ability to maintain a high level of energy when dealing with issues.
• Ability to work collaboratively and communicate at all levels within the organization.
• Ability to follow all policies, procedures, and regulations within the company.
• Must possess ability to assume responsibility and ownership without direct supervision.
• Must exercise initiative and judgement when it comes to decision making.
• Must use diplomacy and tact when dealing with high tension situations.
• Maintain a high level of professional appearance, demeanor, ethics, and image of self.
• Two (2) to three (3) years experience in the casino industry preferred.
• Two (2) years’ leadership experience required.
• High School Diploma and some college.
• Must have basic math skills.
• Ability to work any shift or hours.
• MUST be able to obtain/maintain Colorado Support Gaming license : https://sbg.colorado.gov/gaming-support-license

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$68,000 to $70,000 annually, based on experience