Job Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Reporting to the Talent Acquisition (TA) Operations Supervisor, the person in this role will support the Talent Operations Team’s objective to provide centralized, highly repeatable solutions that allow RSM to achieve business goals while balancing the needs of our employees.

The TA Operations Specialist will execute and support a vast array of centralized operational processes and tasks related to the recruitment cycle.

Job Responsibilities:

• Execute and support a broad range of centralized Talent Acquisition operational processes spanning.
the employee and owner lifecycle, including but not limited to interview coordination, event support, candidate logistics, and pre-hire support.
• Manage virtual and in-person scheduling for interviews and events.
• Manage onsite interview logistics and interview related travel needs of interview support.
• Assist with pre-hire tasks as needed such as background check management and other onboarding tasks.
• Deliver high quality customer service to employees, owners, and Talent team members by resolving inquiries, providing accurate information, and offering guidance or redirection to increase customer knowledge and self-sufficiency.
• Collaborate effectively within the Talent Acquisition team and across the broader organization to ensure a seamless, integrated Talent experience.
• Proactively identify operational, communication, or process gaps encountered during day-to-day activities and provide recommendations to improve efficiency, quality, and customer experience.
• Monitor adherence to organizational standards, program guidelines, and regulatory requirements, and support audits, risk assessments, and corrective action plans as needed.
• Delivers excellent customer service and builds positive relationships while maintaining a high level of attention to detail.
• Perform other duties as assigned in support of Talent Acquisition operations.

Minimum Requirements:
• Must be able to efficiently and effectively manage a high volume of inquiries and respond in a timely manner.

Preferred Requirements:
• Education: Bachelor’s Degree in Human Resources or related degree.
• Experience with Workday, Yello, Brazen, First Advantage or similar.
• Bilingual in Spanish and English to include reading, writing, and speaking.
• Ability to work independently, effectively prioritize work and consistently meet daily, weekly and monthly deadlines.
• Education: H.S. Diploma or equivalent.
• Experience: Minimum of 1 year using a TA technology SAAS product.
• Ability to easily and effectively communicate complex information in a meaningful manner.
• Ability to work collaboratively with peers internally and external business partners.
• Highly organized with strong attention to detail and strong follow-through skills.
• Ability to manage concurrent projects and/or programs.
• Ability to work well under pressure; meet established targets and goals in a high volume, fast paced and rapidly changing work environment.

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com