Job Description

Department: Technology

Team: Security

Location: London with hybrid ways of working

Position type: Permanent

What the hiring manager says

This is a hands on engineering role at the heart of GSMA’s TISAC platform transformation. You will be responsible for building, evolving, and maintaining the technical backbone that enables cyber threat intelligence sharing for the global telecoms ecosystem. We’re looking for a T-ISAC Platform Software Engineer who thrives on solving complex architectural challenges, automating largescale systems, and bringing engineering excellence to a critical industry capability.

You’ll work closely with CTI analysts, architecture teams, and platform vendors to deliver a secure, scalable, and resilient T‑ISAC service. If you are passionate about infrastructure, automation, API integrations, platform reliability, and delivering secure-by-design services to a global community, this role is your opportunity to help shape the future of telecom security.

If you thrive on working with cutting-edge intelligence platforms, enjoy mentoring others and want to help mature a global security community, this is an opportunity to truly influence the future of telecom security.

Agwu Nwoke, Industry Security Programme Director

About the Team

The GSMA Industry Security Team is the mobile industry’s focal point for the mobile network security. The team is responsible for co-ordinating GSMA member security working groups, leading industry wide security initiatives and engaging with global regulators to ensure security is an enabler and not a barrier to next generation mobile services.

The team is responsible for a number of industry wide Cybersecurity schemes including:

• Telecommunications Information Sharing and Analysis Center (T-ISAC).

• Mobile Co-ordinated Vulnerability Disclosure (CVD).

• Network Equipment Assurance Scheme (NESAS).

About the GSMA T-ISAC

The Telecommunication Information Sharing and Analysis Centre (T-ISAC) is the cybersecurity threat intelligence community for the telecommunication industry, dedicated to facilitating collaboration and intelligence sharing among mobile network operators, mobile virtual network operators and industry stakeholders. T-ISAC provides GSMA members with critical cyber threat intelligence, fostering a trusted environment where telecommunication stakeholders can proactively address cybersecurity threats and reduce risks through the development of best practices. By uniting telecommunication MNOs, MVNOs, manufacturers, service providers and industry in a shared mission, T-ISAC enhances the mobile ecosystem’s resilience against cyber threats. For more information, visit www.gsma.com/T-ISAC

About the Role

As the Platform Software Engineer for T‑ISAC, you will be responsible for the engineering, operation and continuous improvement of the platforms, tooling and integrations that power the T‑ISAC service.

Key Responsibilities

Platform Engineering & Development

Design, develop and maintain the T-ISAC platform, delivering secure, scalable data workflows, automation capabilities and collaboration tools that support threat intelligence sharing and enrichment.

Service Reliability & Operations

Lead the operational reliability of the T-ISAC platform through proactive monitoring, incident management, performance optimisation and secure-by-design engineering practices.

Integration & Interoperability

Deliver and support integrations, APIs and data exchange capabilities that enable secure, scalable intelligence sharing across members and third-party security platforms.

Platform Roadmap & Technical Strategy

Shape the evolution of the T-ISAC platform by defining future-state architecture, driving technical improvements and evaluating emerging technologies.

Security & Compliance

Maintain a secure and compliant platform through secure engineering practices, automated controls, vulnerability management and adherence to regulatory and governance standards.

Collaboration & Community

Foster collaboration across members, analysts, security teams and industry partners to improve platform adoption, effectiveness and community engagement.

About You

You will bring enthusiasm and ownership to this specialised senior role in cyber threat intelligence analysis, joining a dynamic and ambitious team. Your drive will be key to transforming bold ideas into impactful programmes and seeing them through to successful delivery.

You will have telecoms experience gained from working at an operator, with an operator or within the wider telecom industry.

You will have proven knowledge and expertise in designing, building and operating the core platforms and infrastructure that enable scalable, reliable, secure and efficient software delivery across operations in Intelligence, Cybersecurity, Data Analytics or a related field (equivalent experience will be considered). You will also have experience working with ISACs or other information sharing organisations.

About Your skills

In addition to technical skills, you will have :

Teamwork – you will be comfortable when working collaboratively in a virtual, distributed team environment.

Communication – you will have exceptional verbal and written communication skills, with a track record of presenting to executive audiences.

Leadership – you will have proven leadership and mentoring skills, ideally within an intelligence team.

Analysis – you will have strong analytical, critical thinking and problem solving skills, with ability to analyse cybersec intelligence.

Essential

• Extensive experience of building and implementing intelligence platforms e.g. OpenCTI, MISP.

• Experience of using collaborative open source tools as part of your analysis and research processes.

• Understanding of Nation-State Actors, Cyber Crime, Hacktivism and advanced threat actor tactics, techniques and procedures (TTPs).

• Experience in cybersecurity intelligence, including collection, analysis and dissemination.

• Professional experience within the telecom industry, whether gained at an operator, in partnership with an operator, or through work in telecom related organisations, vendors, academia or the wider mobile ecosystem.

Preferable

• Understanding of mobile data, protocols and technology such as, but not limited to SS7, MOTIF, HRN, IRSF, URLs, GTs.

• Knowledge of mobile network architectures and services.

• Understanding of mobile network and services, threat landscape and the common attacks to which they are exposed.

• Comprehensive understanding of telecommunication industry operations and challenges.

• Expertise in using and applying the Mitre ATT&CK® framework, MISP, OpenCTI, Meta, EclecticIQ, Governments, Law Enforcement and other COIs (national and international) for threat analysis and strategy development.

We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact talent@gsma.com with your request.

Contract type

Regular

Worker type

Employee

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.