NEP Australia, Australia’s leading provider of studio and outside broadcast production services is expanding its Technology team within the company to enable superior service, support and expand its outstanding knowledge base within the company.
NEP Australia seeks to set new standards in service excellence within the television industry. As part of this increased customer-focused vision, NEP Australia is recruiting for a Melbourne based Systems Support Specialist.
Reporting to the IT Infrastructure Lead, the Systems Support Specialist is required to provide level 1 & 2 systems support as part of a global team with a follow-the-sun model in place. This position is a 5 day work week, Monday to Friday with 1 day work from home per week.
Serve as the initial point-of-contact for troubleshooting software, Laptop/ PC hardware, printing and phone problems in a multi-site Active Directory environment
If you feel you have the right match skills for this position, please apply here!
You must have the right to live and work in Australia to apply for this job.
Only shortlisted candidates will be contacted.
At NEP, we are committed to employing individuals who align with Our Values and meet the requirements of the role. As part of the recruitment process, there are several checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, right to work checks, and reference checks.
NEP is a leading worldwide provider of outsourced solutions to the broadcast and live event industries offering technical services for outside broadcast, studio production, video display, host broadcasting and post production. Around the Globe NEP own and operate 150+ Outside Broadcast Vans, 27+ Large Scale Broadcast Fly Pack systems, 31 TV Studios and Control rooms plus 30 Kilometres+ of LED Panels and 40 Mobile LED Vehicles. The World’s First Large Scale Remote Production Centre’s built in Sydney and Melbourne.
Headquartered in the United States, we have offices in 24 Countries with 97 Office locations with over 4,000 employees.
For three decades, NEP has been earning the respect of the industry by providing the finest technical management, production support and engineering available, which has made us the provider of choice for the world’s premiere television broadcasters, cable networks and events producers.
Driven by passion with a focus on innovation, NEP has supported productions in over 55 countries on all seven continents, setting the industry standard for excellence worldwide.

NEP Group is the world’s most trusted media services and live events partner in live sports and entertainment. With a worldwide network of experts, cutting-edge technology, and expansive portfolio of customer-driven, innovative solutions, we empower our customers to tell their stories in breakthrough ways.
Headquartered in the United States with operations in 25 countries, we’ve supported thousands of major productions and events on every continent with excellence and reliability. See how we bring content to life at nepgroup.com.
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