Job Description

Your opportunity

By joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the diagnosis and treatment of the most common heart rhythm disorder, atrial fibrillation – which can cause stroke, heart failure, and other heart-related complications.
Kardium’s mission is to deliver the best treatment for atrial fibrillation. To achieve this, we have developed The Globe® Pulsed Field System – a revolutionary solution designed by our world-class technical team. The Globe System offers strong, unique, and customer-valued advantages over other treatments on the market, and leading physicians are already using it and helping to share our story.
We have obtained FDA approval and officially begun the commercial launch of the Globe® Pulsed Field System. This is a pivotal and exciting time in our journey, as we bring this life-changing technology to patients!
As a Systems Quality Engineer, you will analyze post-market data, lead complaint investigations, and support corrective and preventive actions (CAPA). You will collaborate cross-functionally with the Design and Quality Engineering, Manufacturing, and Risk Management Teams to drive continuous product and process improvements.
Please note, this opportunity is a hybrid work arrangement, located in Burnaby, BC.
Meaningful work you will be a part of
Your responsibilities will include:
• Perform and document technical investigations into product feedback and complaints involving medical devices
• Review log files, replay data, configuration files, and product specifications to support technical investigations
• Characterize reported issues, identify trends and assess potential product risks
• Perform and document root-cause investigations for confirmed product issues in collaboration with Engineering, Manufacturing, Test, and Quality Engineering teams
• Translate investigation findings into actionable design or process improvements to enhance product performance and reliability
• Build and maintain a technical knowledge base of investigation outcomes to support continuous improvement
What you bring to the team
Our Kardium team is smart, creative, and passionate about creating cutting-edge medical devices to help improve people’s lives. We work within a collaborative environment based on trust and respect. And we understand that only by working together can we solve the unsolvable.
You will be successful in this role because you possess these attributes:
• Bachelor’s degree in Electrical, Mechatronics, Software, Biomedical Engineering, or a related engineering field
• Minimum 5 years’ experience in software, systems, design, or quality engineering, ideally in medical devices or another regulated, high-reliability industry
• Proven track record diagnosing complex software or system-level failures using technical evidence such as log files, replay data, configuration files, or product specifications
• Experience with signal processing and large dataset analysis
• Experience with Java, MATLAB, and C is preferred
• Strong data analysis skills and the ability to translate findings into clear, meaningful recommendations
• Excellent written and verbal communication skills, particularly in a technical context
• Strong interpersonal skills with the ability to influence across teams and functions
• Driven, motivated, curious, and able to work both independently and as part of a team

Compensation
Kardium has listed the total cash compensation range (base salary + 5% Retirement Savings Plan contribution) that we expect to pay applicants for this role, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, and business or organizational needs. For candidates with more or less experience than listed above, the pay range will be adjusted.
As a permanent employee, you will also participate in Kardium’s stock option plan.
• $94,000 - $114,000 (CAD Annually)

Your Benefits & Well-being
The total cash we’ve listed for this position includes a base salary, plus an annual contribution to a Retirement Savings Plan account to help support your financial goals.
Comprehensive medical & dental coverage for all permanent employees – effective as of Day 1, with no waiting period.
Work-day flexibility – we offer a flexible work environment for daily working hours. In addition, we provide 3 personal days per year.
Support for you (and your dependents) overall well-being.
Family building – we provide top up for maternity leave, adoptive leave, and parental leave for non-birthing parents. Employees can also enroll in benefit coverage for fertility drug treatment.
Career progression and learning support.
Professional membership support.

Life at Kardium
What makes us a great place to work?
1. Our Purpose
2. Our People
3. Our Culture

At Kardium, we embrace diversity of background, experience, and perspective and we’re committed to inclusion and equity at every level. We encourage applications from all qualified candidates who represent the full diversity of all communities.
We collaborate with Employee Resource Groups (ERGs), as volunteer-led groups who share a common dimension of diversity and come together to provide support, education, and other opportunities across Kardium. Examples of our ERGs include Women ERG, Pride ERG, Race Ethnicity & Cultural Heritage (REACH) ERG, Truth & Reconciliation ERG, Persian ERG, Chinese ERG, Barangay Kardium (Filipino) ERG, Irish ERG, Brazilian ERG, and Early Career at Kardium ERG.
As part of your application, we encourage you to note if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). There will be an optional section in the application form where you can provide this information to the recruitment team.

And our employees think we are great too – check out Glassdoor to learn more!