Job Description

Job Requisition ID: 52355
Closing Date: 01/13/2026
​Agency: Department of Healthcare and Family Services
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated starting salary $10,500/monthly; Salary range $10,500 - $12,500/monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Federally Funded, Gubernatorial (Management Bill) Exclusion from Collective Bargaining Coverage

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Healthcare and Family Services (HFS), Division of Finance, Bureau of Collection Services (BOC) is seeking to hire a highly qualified individual to serve as the Systems Project Manager. This position will manage system implementations and process enhancement projects for the Third-Party Liability and Technical Recovery Services sections and serve as the designated BOC subject matter expert for the Third-Party Electronic Database (TED) system and other electronic systems. In addition, this position will plan, direct, and evaluate the development and implementation of asset or income information discovery projects on customers/former customers and confers with management to ensure the integration of program function activities in resolving administrative problems regarding the completion for making improvements in the processing of collection referrals throughout the Department. The ideal candidate will be professional, motivated, able to work independently, and possess excellent communication and project management skills.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Employees Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to
• (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Functions

• Subject to management approval, serves as the Systems Project Manager for the Department of Healthcare and Family Services, Division of Finance, Bureau of Collection Services (BOC) by managing system implementations and process enhancement projects for the Third-Party Liability and Technical Recovery Services sections
• Serves as the designated BOC subject matter expert for the Third-Party Liability Eligibility Database (TED) system and other electronic systems as directed
• Plans, directs, and evaluates the development and implementation of asset or income information discovery projects on clients or former clients
• Confers with management staff to make improvements in the processing of collection referrals throughout the Department
• Plans and directs the development and implementation of special projects regarding data processing for the Bureau
• Directs the development and execution of systems to ensure an accurate and timely online tracking system
• Serves as full line supervisor
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college
• Requires four (4) years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

• Four (4) years of professional experience serving as a project manager preferably with experience overseeing projects involving the Medicaid Management Information System (MMIS), Illinois Medicaid Program for Advanced Cloud Technology (IMPACT), Integrated Eligibility System (IES), Third-Party Liability Eligibility Database (TED), or other similar Enterprise Resource Planning (ERP) systems
• Four (4) years of professional experience implementing policy for a public or private organization
• Four (4) years of professional experience planning and/or directing the development and implementation of projects, preferably dealing with asset or income information discovery
• Four (4) years of experience analyzing administrative programs and implementing effective course(s) of action
• Four (4) years of experience managing large projects crossing organization units
• Four (4) years of experience working with Medicaid programs

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history
• Requires ability to travel in the performance of duties, with overnight stays as appropriate
• Requires the ability to utilize and maintain state issued equipment such as a laptop
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This includes the ability to work evenings and weekends
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.
Headquarter Location: 201 S Grand Ave E, Springfield, Illinois, 62704
Work County:
Email HFS.DOFApps@illinois.gov
Posting Group: Leadership & Management

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com