Job Description

Requisition No: 877384

Agency: Department of Corrections

Working Title: SYSTEMS PROGRAMMER II

Pay Plan: Career Service

Position Number: 70024198

Salary: $62,682.88 Annually

Posting Closing Date: 06/21/2026

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FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

WORKING TITLE: SYSTEMS PROGRAMMER II

This open competitive advertisement is for a Career Service position located at Central Office in the in Tallahassee, FL in the Office of Information Technology.

The mission of the Office of Technology in the Florida Department of Corrections (FDC) is to provide innovative, reliable, and secure technology solutions that support the Department's operations and strategic goals.

This position is not a telework position and is required to report to the FDC office in the area it serves.

JOB DUTIES:

• Provides centralized security access administration and support for various computer systems, applications, platforms and devices. Utilizes communication, analytical and problem resolution skills to help resolve security and access control problems for users, clients, and technical support staff.
• Assists in the administration and support of Microsoft 365/Exchange services and works as primary point of contact for email account provisioning. This includes but is not limited to the creation, configuration, troubleshooting, documentation and security administration for user email accounts and mailboxes within the FDC email environment.
• Provides tier 2 and 3 technical supports for Windows-based server operating systems and within the Enterprise. It involves in-depth knowledge in the areas of Windows Server Operating Systems, Active Directory, Cloud services (Azure & AWS), DNS, DHCP, Exchange Server, IIS, and Office 365.
• Supports enterprise-class server systems for a variety of business needs and challenges and communicates clearly with end-users, peers, and management, providing technical support and troubleshooting.
• Plan, evaluate, install and advise on technical systems software, file management and related areas as part of projects within the office of Information Technology. This position is part of the team that supports the Departments IT operations and is involved in a wide range of technologies.
• Performs the analysis, design, security patching, hardware and software support, hardware analysis and recommendations for servers as it relates to hardware capacity upgrades, software or operating system upgrades.
• Performs the installation, troubleshooting, security patching, hardware and software analysis, and overall support for midrange server operating systems. Performs design, tuning, and troubleshooting of system problems with relational databases on midrange and small systems. This includes analysis of system capacity planning and monitoring.
• Supports regional and Central Office OIT staff by performing problem resolution, conducting training, & providing assistance in the installation, configuration, and modification of the hardware and systems software of distributed systems.
• Provides after hours “On-Call” support on an as-needed basis.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable in systems administration of Windows Server 2012/2016/2019/2022/2025.
• Knowledgeable in Active Directory Domain Services administration, support and troubleshooting.
• Ability to communicate technical data processing information effectively.
• Knowledge of M365 administration.
• Knowledge of cloud-based computing, both AWS and Azure.
• Knowledge of networking and LAN/WAN concepts.
• Knowledge of active directory federation services.
• Knowledge of computer operations procedures and systems.
• Knowledge of computer programming languages.
• Knowledge of ITIL principles.
• Ability to prepare technical documentation.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.

BENEFITS:

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:

• • Pension Plan (Traditional Retirement Pension Plan)
  • Investment Plan (401(K)-Type Retirement Plan)
  • Deferred Retirement Option Program (Drop)
  • Deferred Compensation
  • Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

REQUIREMENTS:

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Must possess a high school diploma or its equivalent.
• Must have at least three (3) years of experience working with Active Directory.
• Must have at least three (3) years of experience with Windows server based operating systems.

PREFERRED QUALIFICATIONS:

• Two (2) years of experience with MS Exchange/M365 administration.
• Three (3) years of experience with Infrastructure services such as DNS, DHCP and Group Policy.
• Hands-on experience and/or training in Microsoft Azure or other cloud-based services.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

ADDITIONAL INFORMATION:

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I-9 form.

The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.

For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.