WEC Energy Group

Systems Operation Dispatcher

WEC Energy Group  •  Pewaukee, WI (Onsite)  •  20 hours ago
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Job Description

We Energies, a subsidiary of WEC Energy Group, is seeking a Systems Operation Dispatcher in our Pewaukee, Wisconsin location. This position is represented by Local 2150.

Job Responsibilities

The Systems Operation Dispatcher performs the following duties:

  • Handles communications using a multiple line phone/radio system
  • Dispatches, routes, and monitors field personnel (gas and/or electric) designated for both planned and unplanned work
  • Utilizes multiple software programs used to create, track and analyze work orders, dispatch field resources, and submit locate requests
  • Works with a sense of urgency to immediately route field personnel to calls involving imminent danger or threats to public safety
  • Works collaboratively with peers and management personnel to prioritize work and resources based on emergency response, worker qualifications, availability, location and schedule of field operations personnel
  • Uses callout system to replace absenteeism, workload needs, or as directed by supervision
  • Utilizes the distribution systems to accurately document customer outage information
  • Adapt to a constantly changing work environment, think quickly to make tough decisions, ability to work independently without direct supervision, work under stress, multi-task and problem solve at a very high level

This occupation includes rotating shifts including weekends and holidays

Minimum qualifications

  • Maintain and abide by NERC security access for Physical Security Perimeter (PSP)

Testing Requirements

CritiCall Dispatcher Test (CRIT) An interactive computer-administered test that measures reading comprehension, memory recall, spelling, call summarization, multitasking, data entry, speech comprehension/interpretation/hearing, cross referencing, behavioral personality assessment, and situation judgement

End Date: 08/21/2026

Minimum Posting Range: $29.05

Maximum Posting Range: $48.41

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at Careers


WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.

EEO/AA policies and statements

WEC Energy Group

About WEC Energy Group

WEC Energy Group is one of the nation’s largest electric and natural gas delivery companies, with deep operational expertise, scale and financial resources to meet the region’s future energy needs. We focus on reliable service, customer satisfaction and shareholder value.

Our regulated utility subsidiaries include Michigan Gas Utilities, Minnesota Energy Resources, North Shore Gas, Peoples Gas, Upper Michigan Energy Resources, We Energies and Wisconsin Public Service. Together, we provide vital services to nearly 4.4 million customers in Wisconsin, Illinois, Michigan and Minnesota. Our scale and geographic proximity allow for operating efficiency across our 70,000 miles of electric distribution lines, 44,000 miles of natural gas distribution and transmission lines, and 8,800 megawatts of reliable power plant capacity.

We’re committed to delivering world-class reliability and the very best customer care – anywhere. Our customers are at the heart of our business, and we work every day to help grow and support the communities we serve. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters.

We have operating headquarters in Green Bay and Milwaukee, Wisconsin, and Chicago, Illinois. Our stock trades on the New York Stock Exchange under the symbol WEC.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
Milwaukee, WI
Year Founded
2015
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