Job Description

POSITION: Systems Migration Specialist

COMPENSATION: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $70,000 - $80,000 plus bonus potential. ​Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

DIRECT REPORT: Sr. Director, IT Systems & Support

Summary

The Systems Migration Specialist, will architect, manage, and lead the strategy for all Property Management Systems (PMS) implementations at Cardinal, this includes systems like Entrata, RealPage, and Yardi. The Systems Migration Specialist will work directly with the transitions team and third-party or private-label clients to identify requirements, provide recommended solutions, and develop Cardinal standard implementation processes for each system. The Specialist will also provide level III application support to all end-users across business units for newly transitioned properties for 90+ days after implementation.

Responsibilities

Key Responsibilities

• Manage the Entrata SIM Tool: Hands-on execution of the Entrata SIM tool to configure, test, and deploy both E2E and non-E2E property migrations, ensuring all systems architecture guidelines are met.
• Lead System Migrations: Serve as the primary technical lead for migrating property, resident, and financial data from external software solutions (such as Yardi and RealPage) into Entrata.
• Post-Migration Support: Provide Tier 3 technical support and troubleshooting immediately following implementation to ensure properties reach stable, everyday operations.
• Documentation & Process Improvement: Maintain detailed documentation of migration workflows, custom scripts, mappings, and troubleshooting steps. Continually refine migration playbooks to reduce deployment times and increase reliability. Incorporate new Entrata releases into processes.
• Cross-Functional Collaboration: Partner with operations, accounting, and IT teams to understand unique property requirements, ensuring that custom workflows, chart of accounts, property data point elements, and lease term structures are accurately translated during the migration.
• End-to-End (E2E) Testing: Architect and execute comprehensive testing protocols to guarantee complete data accuracy and workflow continuity upon go-live.
• Data Mapping & Validation: Audit and map data sets to Entrata’s property management structure. Perform thorough data comparisons, identify and resolve discrepancies before, during, and after migration.
• Lead and Support: Cardinal OKRs as needed.
• Participate: In Cardinal U training as required.

Qualifications

• Experience in property management operations is required.
• Deep expertise in one or more of the following systems, Entrata, RealPage or Yardi, designing solutions to meet business objectives.
• Experience working and communicating directly with high-value clients is required.
• Strong attention to detail.
• Ability to provide exceptional customer service.
• Excellent analytical, planning, organizational, problem-solving, time management, and communication skills.
• Ability to work with minimal direction, adjusting quickly to workplace changes.
• Ability to prioritize and delegate tasks to maximize time, resources and productivity.
• Capability to explain solutions in non-technical terms.
• Innovative thinkers lead to meaningful workplace change, providing Cardinal with a competitive advantage.
• Empathic leader, strengthening workplace relationships and maintaining job satisfaction among teams.
• College degree preferred.
• 8 years of experience in a comparable field.
• Ability and desire to embody the Cardinal Culture and Cardinal Core Values every day.

Work Environment

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The Team Member is often required to sit. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.