Job Description

Build your best future with the Johnson Controls team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

What we offer 

• Competitive salary

• Paid vacation/holidays/sick time-

• Comprehensive benefits package including 401K, medical, dental, and vision care –  Available day one

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us out!:  https://youtu.be/pdZMNrDJviY

What you will do

The Johnson Controls Systems Integrity Representative is responsible for identifying, promoting, and selling Johnson Controls fire products and services. The SIR is accountable for monthly and annual sales goals for the assigned territory.

How you will do it

• The primary role is to sell Fire & Life Safety products and services to correct deficiencies found during inspections conducted by Johnson Controls at customer sites with an emphasis on fire systems.

• Inspections will be completed and if any items are found to be non-compliant, they are marked as deficient and turned over to the SIR team.

• Quick and efficient quoting of deficiencies will help enable the ongoing protection of our customer’s employees, their assets, and their customers.

• SIR will specify, describe, and assign a price for resolution of the deficiencies via a quote or proposal. Development of the quotes will be done in close cooperation with the Service team (Inspectors, Technicians, and Service Managers).

• SIR will send the deficiency correction quote to customer in a clear and timely manner.

• SIR will gain commitment from the customer, over the phone and via email, to perform the work and/or purchase the parts as specified. 

• SIR will follow up with the customer until the quote is signed or until the customer states that they will not contract with JCI to perform the deficiency corrections.

• SIR will log all calls to customers when following up on open quotes.

• SIR will pass leads to Service Sales Representatives (ESERVs & SSERVs) for more complicated deficiency correction (large projects, site visits required, other factors).

• Upon being selected for the position, candidates must be able to complete all appropriate training.

What we look for

• Proficiency with Microsoft Office, databases, CRM, and web-based programs.

• Two years of Inside Sales or Customer Service experience is strongly preferred.

• Highly organized with the ability to start, pause, and restart projects seamlessly.

• Follow up skills pursing answers from internal resources, contractors, and suppliers.

• The ability to handle multiple projects simultaneously.

• Strong communication skills, especially via phone and email.

• Energetic and positive with strong customer service skills.

• Mechanical or Electric field service experience is preferred.

• At least 18 years of age.

• High School diploma or equivalent.

• Valid driver’s license required.

• Regular and consistent attendance.

• Occasional overtime may be required.

HIRING HOURLY RANGE: $20.23 - $27.84 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law If you are an individual with a disability and you require an accommodation during the application process, please visit here