Job Description

Req ID: 392740

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Director to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

ROLE OVERVIEW

The Delivery Leader – Cloud & Security Practice will lead end-to-end delivery of large-scale Cloud, Hybrid Infrastructure, Security and Staff Augmentation engagements across enterprise clients. The role requires a strong combination of delivery governance, cloud and infrastructure understanding, people leadership, client management, operational excellence and talent development.

The role will oversee multi-client and multi-technology delivery environments spanning AWS, Microsoft Azure, Google Cloud Platform (GCP), on-premises infrastructure and hybrid cloud ecosystems. The individual will build high-performing teams, mentor delivery leaders and technical talent, ensure contractual commitments are achieved and drive continuous improvement across the practice.

KEY RESPONSIBILITIES

Cloud & Hybrid Infrastructure Delivery

• Provide overall delivery leadership for Hybrid Infrastructure Support, including cloud, data center, compute, storage, network, backup, virtualization, operating systems, middleware and related infrastructure services.
• Lead managed services and platform support engagements across AWS, Azure and GCP.
• Oversee cloud operations, incident/problem/change management, service availability, capacity, performance, security, automation and operational resilience.
• Drive transformation from traditional infrastructure operations toward cloud-native, automated and SRE-oriented operating models.
• Ensure effective integration between on-premises infrastructure and public/private cloud platforms.
• Establish delivery standards, governance mechanisms, KPIs, SLAs, OLAs and operational controls.

Staff Augmentation Delivery

• Lead delivery of large staff augmentation and capacity-based engagements across Cloud, Infrastructure, Security, DevOps and related technology domains.
• Own resource fulfilment, onboarding, deployment, utilization, performance management and retention.
• Partner with recruitment and workforce teams to build scalable talent pipelines against current and forecast demand.
• Manage rapid ramp-ups and ramp-downs while maintaining delivery continuity and quality.
• Establish effective governance for distributed teams across onshore, nearshore and offshore locations.
• Track demand versus supply and proactively address skill, capacity and succession risks.

Client & Delivery Management

• Act as a senior delivery interface for client executives and technology leadership.
• Own delivery performance across scope, schedule, quality, SLA, financial and customer-satisfaction dimensions.
• Conduct executive governance reviews and communicate delivery performance, risks, dependencies and improvement initiatives.
• Manage escalations and lead recovery plans for critical delivery situations.
• Identify opportunities to expand existing engagements through additional services, capabilities and transformation initiatives.
• Collaborate with Sales, Solutioning, Architecture and Practice teams during proposals, transitions and new service launches.

People Leadership & Mentorship

• Lead large, geographically distributed teams comprising delivery managers, project managers, architects, engineers, cloud specialists and security professionals.
• Build a strong culture of accountability, collaboration, customer focus and continuous improvement.
• Coach and mentor delivery managers and emerging leaders to develop the next level of leadership within the practice.
• Establish individual development plans, succession plans and career pathways for key talent.
• Promote cloud and security certifications across AWS, Azure, GCP and relevant cybersecurity technologies.
• Conduct regular talent reviews and proactively address performance and retention risks.
• Create mentoring programs that strengthen both technical capability and leadership maturity.

Cloud & Security Practice Development

• Work with practice leadership to define and mature service offerings covering Cloud Operations, Hybrid Infrastructure, DevOps, SRE, Cloud Security and Managed Services.
• Drive standardization, automation and reusable delivery frameworks across engagements.
• Promote Infrastructure as Code, DevSecOps, observability, AIOps and automation to improve operational efficiency.
• Ensure security is embedded across cloud and infrastructure delivery rather than managed as a separate downstream activity.
• Support development of delivery models, estimations, transition plans and staffing models for new opportunities.

REQUIRED SKILLS & EXPERIENCE

Area

Expected Capability

Experience

18+ years in IT services, infrastructure, cloud or technology delivery, including significant leadership experience

Hybrid Infrastructure

Strong understanding of enterprise infrastructure operations across on-premises, private cloud and public cloud

Cloud Platforms

Delivery experience across AWS, Azure and GCP, with strong operational understanding of at least one hyperscaler

Cloud Operations

Experience with cloud platform support, monitoring, availability, incident/problem/change management, DR and operational governance

Security

Understanding of cloud security, IAM, vulnerability management, security operations, compliance and DevSecOps

Staff Augmentation

Proven experience managing large staff augmentation/capacity-based delivery models and resource ramp-ups

Managed Services

Experience managing SLA/KPI-driven infrastructure or cloud managed services

People Leadership

Demonstrated ability to lead large, diverse and geographically distributed teams

Mentorship

Strong track record of coaching delivery managers, technical leaders and high-potential employees

Client Management

Ability to engage effectively with CIO/CTO/CISO organizations and senior client stakeholders

Commercial Management

Understanding of T&M, staff augmentation, managed services and outcome-based commercial models

Delivery Governance

Strong knowledge of delivery governance, risk management, service management and executive reporting

PREFERRED TECHNICAL KNOWLEDGE

Working knowledge of AWS, Azure, GCP, Kubernetes, containers, virtualization, networking, storage, backup, IAM, cloud security, DevOps/DevSecOps, CI/CD, Infrastructure as Code, observability, automation and SRE practices is highly desirable.

Familiarity with ITIL, Agile, Scrum and ITSM operating models, along with experience working in globally distributed delivery environments, would be advantageous.

LEADERSHIP COMPETENCIES

• Strong executive presence, customer orientation and ownership mindset.
• Strategic thinking with the ability to make decisions in complex, rapidly changing delivery environments.
• Ability to balance delivery commitments, commercial objectives and people development.
• Ability to build a leadership bench and empower teams rather than personally managing every operational detail.
• Strong communication, stakeholder management, negotiation and conflict-resolution capability.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.