Systems & Infrastructure Administration I
Information Systems
The Systems & Infrastructure Administrator I is an entry level position on the Systems Engineering team. The candidate should have a solid understanding of foundational IT concepts regarding Operating Systems, Active Directory, storage devices, networking, and security with thorough knowledge regarding the OSI Model. The candidate will require developed troubleshooting skills and the ability to collaborate within a team environment to successfully complete technical tasks.
Essential Responsibilities
Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Provides Tier I support for all infrastructure components.
Monitors ticketing queue and escalates tickets as required
Support of the VSI environment
Assess emerging industry trends; anticipate and develop strategic solutions
Manages data collection, reporting, and trending for critical devices and components
Participates in the technical implementation of projects and initiatives
General Responsibilities
Performs other duties as assigned.
Minimum Qualifications
Education Requirements
Bachelor’s Degree required.
Experience Requirements:
0-3 years of relevant experience required.
License/Certification/Registration Requirements
Entry level certification required within one year of employment such as Red Hat Certified System Administrator or Exam AZ-800: Administering Windows Server Hybrid Core Infrastructure
Knowledge/Skills/Abilities Required:
Experience configuring, maintaining and troubleshooting server and client Operating systems, storage devices and applications.
Understanding of foundational IT concepts regarding Operating Systems, Active Directory, storage devices, networking and security.
Thorough knowledge regarding the OSI Model
Ability to solve/troubleshoot moderate to complex problems
Ability to collaborate within a team environment
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