A growing Revenue Cycle Management (RCM) company is seeking a Systems Expert to serve as the go-to resource for all company systems and RCM software platforms.
This role is responsible for troubleshooting issues, training team members, ensuring consistent best practices, and working with software vendors to optimize system usage. The ideal candidate is detail-oriented, tech-savvy, and skilled at helping others succeed.
Responsibilities:
Serve as the main expert on all company systems and RCM software, ensuring efficient and effective use.
Provide timely support and troubleshooting to team members across departments.
Train new and current employees on systems, maintaining consistent best practices.
Collaborate with managers to improve system workflows and support company-wide efficiency.
Skills:
Strong problem-solving abilities with a focus on practical solutions.
Excellent communication and training skills, able to explain technical concepts clearly.
Detail-oriented, consistent, and organized in documenting processes.
Collaborative team player who can work effectively across all levels of staff.
Requirements:
Experience with RCM software or similar systems is strongly preferred.
Proven ability to support, train, and troubleshoot across multiple software platforms.
Track record of improving system efficiency and standardizing processes.
Commitment to maintaining up-to-date documentation and training resources.
Location: Monroe, NY | Hours: Full-time. | Salary: $75-100k+ | Job#1005 |
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