The CCS Companies

Systems Engineer - MA

The CCS Companies  •  $90k - $100k/yr  •  Norwood, MA (Onsite)  •  5 months ago
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Job Description

Job Location Norwood Office - Norwood, MAJob Shift Full Time

The Systems Engineer is a dedicated security position responsible for managing inventory and patch management systems for our corporate back-office. This includes applying service packs, hotfixes, security patches, drivers, firmware, and OS updates per industry best practices, as well as conducting system monitoring, vulnerability scanning, and remediation.

ESSENTIAL FUNCTIONS:

  • Regularly monitors system performance, applies patches and updates, and conducts routine maintenance to ensure reliability and security.
  • Creates and updates detailed documentation for system configurations, processes, and procedures.
  • Diagnoses and resolves hardware, software, and network issues promptly to minimize downtime.
  • Works closely with IT teams, vendors, and stakeholders to plan, implement, and improve infrastructure solutions.
  • Analyzes system performance data to optimize resources and plan for future growth.
  • Develops and maintains effective backup and disaster recovery strategies to protect critical data and services.
  • Implements and enforces security policies, perform vulnerability assessments, and ensure systems adhere to compliance standards.
  • Configures, manages, and optimizes Office 365 services, including Exchange Online and Teams.
  • Integrate on-premises systems with cloud environments using tools like Azure Active Directory or AWS Directory Service.
  • Participates in an on-call rotation.
  • Other duties may be assigned as required by business need.
  • Ability to maintain a consistent and regular attendance in accordance with an established schedule.

  • Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.

    • QUALIFICATIONS:

    • 7–10 years of hands-on experience as a Systems Engineer in a Windows Active Directory environment, including administering Windows Server and applying service packs, hotfixes, security patches, drivers, firmware, and OS updates is required.
    • Proficient with VMware ESX (v7.x or higher) and vSphere, including centralized administration via Virtual Center, VCP certification is a plus.
    • Demonstrated experience designing, deploying, and managing cloud environments on Microsoft Azure and AWS, with a solid understanding of virtual networking, compute, storage, and security services.
    • Proven track record managing Office 365 services, such as Exchange Online, Teams, and integrating them with on-premises systems. Microsoft Certification a plus.
    • Familiarity with Azure Entra, including configuring multi-factor authentication, conditional access, and role-based access control.
    • Experience with blade server systems (preferably HP) and SAN technologies (preferably HP Nimble).
    • Self-motivated, committed to continuous learning, receptive to feedback, and adaptable to change.
    • Excellent written, verbal, listening, and presentation skills, with a strong ability to work effectively as part of a team.
    • Able to work outside normal business hours as needed for off hours maintenance is required.

    EDUCATION REQUIREMENTS:

    • Bachelor’s Degree required.
    • Microsoft Certification a plus.
    • VCP Certification a plus.

    Pay Range: $90,000.00-$100,000.00/yr

    FLSA: Exempt

    The CCS Companies

    About The CCS Companies

    The CCS organization provides expert solutions in the following focused specialties:

    • Credit Collection Services (CCS):

    CCS is widely recognized as one the nation’s largest and most successful collection firms. Since our inception, we have tirelessly focused our resources in providing the most professional “customer service approach” to debt recovery. This is largely the reason high-profile creditors utilize our services coast-to-coast.

    CCS offers seasoned solutions to the following industries; Banking, Cable, Education, Financial Services, Healthcare, Insurance, Retail, Telecommunications, and Utilities.

    • Customer Contact Solutions (CCS):

    CCS is a complete multi-channel contact center, offering clients a “variable” versus fixed cost solution. We provide Automated Voice Messaging programs utilizing advanced text-to-speech technology and inbound/outbound IVR functionality, free to end user and SMS text messaging, e-mail, as well as live agent / on-shore call center solutions.

    • ClaimAssist (a division of the CCS Companies):

    ClaimAssist is one of America's largest revenue cycle management companies. We offer decades of experience servicing healthcare providers nationwide. We employ a dedicated team of experienced healthcare specialists who navigate the entanglements of the legal system to increase your reimbursement rates. We leverage proprietary system technology with industry best practices to ensure we achieve maximum reimbursement while identifying and appealing any short paid claims.

    To view our current job openings, please visit www.CCSCareers.com.

    Industry
    Finance & Insurance
    Company Size
    201-500 employees
    Headquarters
    Norwood, Massachusetts
    Year Founded
    1966
    Website
    ccsusa.com
    Social Media