Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Our Operating Company, CT Group is seeking an experienced Level 3 Systems Engineer to join their team in Osborne Park, Perth. This is an exciting opportunity for a highly skilled technical professional with a strong Managed Service Provider background who enjoys solving complex technical challenges, taking ownership of client environments and supporting the development of junior engineers.
CT Group Solutions was founded with a vision to provide world-class, superior quality, Information Technology services to businesses Australia-wide. Their growing client base has come to trust and value our expertise, professionalism and tailored service approach.
They have worked hard to create a company that can set the standard for service delivery whilst providing a fulfilling and enjoyable environment for all of our team.
Following business growth, we are excited to welcome an experienced and motivated Level 3 Systems Engineer to our team. This full-time role will be a hybrid office and working from home role where you will provide a mix of remote support to our clients nationwide and occasional on-site support to our WA based clients.
The role offers a diverse workload servicing a range of professional service clients, working with a multitude of technologies, ensuring that no two days are the same. This role will suit an efficient, customer-focused engineer looking to grow with us as we expand our national presence.
Experience using ticketing Systems
Strong verbal and written communication skills and professionally presented
Customer-centric approach
Excellent time management
Have the ability to work and perform under pressure in time-critical scenarios
Hold current C class drivers license and own car
Lyra Technology Group is a family of industry leading IT managed services businesses serving small and medium-sized organizations. Our 3,000+ team members across the globe serve as the IT solution provider to over 10,000 small and medium-sized organizations and their 500,000+ employees.
More than 60 founders have chosen us as the permanent partner for their business and its team. We retain the employees, culture, and brand that made the companies that join our group successful. We collaborate with each company's team to strengthen the business with access to talent, knowledge, and scale.
