Job Description

The systems engineer will be responsible for system administration and managing, monitoring, and troubleshooting enterprise infrastructure—ensuring high availability, performing patches and upgrades, and coordinating with vendors for issue resolution.

Responsibilities

• Be on standby for urgent matters, and perform hands-on troubleshooting as required.
• Take proactive actions to ensure that systems and infrastructure meet high levels of availability.
• Experience in IT operations, incident management and change management is preferred.
• Plan and perform patching following best practices (Build, test, snapshot, pilot, release, monitor, rollback).
• Daily operational tasks of system administration (health checks, pre and post-patch checks, troubleshooting, diagnostic).
• Deploy and configure server/VM builds to support the deployment of applications.
• Maintain and operate complex Windows AD and domain controllers.
• Plan, manage, execute and close change requests and deployments.
• Experienced using vSphere, ESXi and vCenter to manage, deploy, configure and patch will be advantageous for the candidate.
• Liaise with various vendors or personnel for troubleshooting and resolution
• Perform migrations / installations / upgrades of Windows operating systems and installed applications.
• Perform an assessment of server environments and recommend changes to improve system performance and overall stability.
• At least 2 years of experience operating in an Enterprise environment and processes.
• Plan, deploy, manage and monitor systems and infrastructure of Windows server, Wintel, and Linux environment.

Qualifications

• Proven working experience in deploying, managing and troubleshooting Windows, File servers, domain controllers systems, and Linux.
• Familiar with the process of IT change management.
• Proven experience in working with enterprise systems and environments.
• Nitec, Higher Nitec or Diploma in Information Technology or a related field.
• Experience in patch management with dependencies planning.
• Experience with virtualization and containerization (vSphere is preferred).
• Familiar with the process of monitoring systems and generating utilization and alerts reports.