Job Description

Who we are
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.

Systems Engineer, II

An MSP Systems Engineer II (Managed Service Provider Systems Engineer) is a professional responsible for managing and supporting the IT infrastructure of client organizations within a Managed Service Provider (MSP) environment. Their primary role is to ensure the efficient, secure, and reliable operation of systems and networks, provide technical support, and implement solutions that improve the client’s IT environment. The role typically involves working with a wide range of technologies, from networking and servers to security systems and cloud services.

Responsibilities

• Design and implement service-oriented architecture and solution architecture for various applications.
• Develop and maintain ETL processes to ensure data integrity and availability.
• Oversee IT infrastructure management, including cloud security measures and system hardening practices.
• Collaborate with cross-functional teams to enhance system design and architecture.
• Manage system administration tasks across various operating systems including Windows, Linux, and UNIX.
• Implement load balancing solutions to optimize performance across applications.
• Conduct vulnerability assessments and manage information security protocols.
• Utilize cloud services such as AWS, Azure, or VMware for virtualization needs.
• Develop APIs using RESTful services, SOAP, or microservices architecture.
• Engage in continuous integration and deployment (CI/CD) practices using tools like Jenkins or Git.
• Provide technical leadership in debugging complex systems and applications.
• Participate in Agile methodologies for project management and development cycles.

Skills

• Proficient in service-oriented architecture, solution architecture, ETL processes, and IT infrastructure management.
• Strong knowledge of Salesforce, Pegasystems, NoSQL databases, MySQL, PostgreSQL, Oracle, Microsoft SQL Server, and SQL programming.
• Familiarity with programming languages such as Java, C#, Python, Ruby on Rails, JavaScript, CSS, T-SQL, C++, Bash (Unix shell), .NET framework.
• Experience with cloud platforms including AWS and Azure; understanding of Kubernetes for container orchestration.
• Knowledge of computer networking concepts including VPNs, firewalls, DNS management, DHCP configurations.
• Expertise in systems engineering principles including system design methodologies (SDLC) and system architecture frameworks.
• Understanding of DevOps practices for streamlined development processes; experience with CI/CD pipelines is essential.
• Familiarity with tools like VMware ESXi for virtualization management; experience with Meraki networking solutions is a plus.
• Strong analytical skills with an emphasis on threat intelligence and vulnerability management strategies. Join us as we innovate the future of technology through robust systems engineering practices. We look forward to your application!

What we do for you
At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.

Benefit Highlights

• Competitive benefits package, including medical, dental, vision, and life insurance

• 401k match
• Flexible PTO after one year (2 weeks your first year)
• 10 Holidays including your Birthday and a Floating Holiday!
• Gym reimbursement
• Amazon Prime reimbursement
• 40 Hours for Volunteer Time
• Paid Maternity and Paternity leave
• Paid certifications
• Learning and development programs

Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.