PSA Singapore

Systems Engineer (Digital Workspace)

PSA Singapore  •  Singapore, SG (Onsite)  •  2 months ago
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Job Description

We are looking for a service-oriented professional to join our 24x7 Enterprise Infrastructure & Services team. In this role, you will ensure that our enterprise IT services are reliable, responsive, and user-friendly, supporting the day-to-day needs of PSA’s workforce. You will be responsible for supporting Windows Servers, Azure, Active Directory, Microsoft 365, VPN, IT Operations Management, and other enterprise services that keep our employees connected and productive.

Key responsibilities

  • Act as a trusted partner to end users by providing timely Level 3 support, ensuring issues are resolved quickly and effectively with minimal business disruption.
  • Lead and support IT infrastructure projects with the goal of enhancing the end-user experience and improving the quality of ICT service delivery.
  • Proactively identify opportunities to streamline workflows, automate processes, and strengthen monitoring, ensuring smoother operations and fewer disruptions for end users.
  • Build intuitive dashboards and reports to give teams and stakeholders better visibility of service health and performance.
  • Work closely with other infrastructure teams and external IT service providers to ensure seamless, end-to-end support for users.

Requirements

  • Possess a degree in Computing, Computer Science/Engineering or IT
  • At least 1 to 3 years of IT Infrastructure & Services support
  • Experience in maintaining and managing
  • Microsoft technologies - Azure cloud services, Microsoft 365, Active Directory (ADFS, DHCP, CA, DNS, RMS), Exchange Service (O365), System Center
  • IT Operations Management
  • Hosting Platforms (MS Hyper-V, VMWare, Azure)
  • Remote Access Service
  • System Management
  • Unified Communications or Microsoft Phone
  • Possess strong analytical and troubleshooting skills
  • Good interpersonal and communication skills
  • Ability to work independently and a good team player
  • Preferably with certification in Microsoft Certified: Azure Administrator Associate

Only shortlisted candidates will be notified.

PSA Singapore

About PSA Singapore

At PSA Singapore, we operate the world’s largest container transhipment hub 24/7, handling 40.9 million TEUs of containers in 2024.

We are at the confluence of major trade routes, with connections to over 600 ports worldwide. We play a pivotal role in bringing global economies together, moving mountains of goods across continents and oceans to people who need them.

We constantly innovate to anticipate, meet and exceed the future demands of global trade. Harnessing the latest in data, automation, smart engineering and energy management, we seek to become a leader in attaining new heights in port efficiencies while ensuring environmental sustainability for future generations. Our newest Tuas Port is set to be the world’s single largest fully automated terminal when completed in 2040, powered by smart technology and green energy.

Beyond port operations, PSA is also working alongside our stakeholders to develop innovative cargo solutions that orchestrate supply chains with reliability and efficiency. Building on our expertise in connecting containers, we now link communities by managing the ever-growing complexities of the logistics industry. Tuas Port will also be a key nucleus and multiplier of a wider Tuas Ecosystem that is poised to orchestrate creative supply chain solutions to further the connectivity of Singapore’s future economy.

At PSA, we also connect people – connecting people like you to this dynamic industry! Working alongside, we will empower you to realise your fullest potential. With our exciting development programmes and career opportunities, we will nurture you to become well-rounded leaders in PSA.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Singapore, SG
Year Founded
Unknown
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