Ricoh Asia Pacific

Systems Engineer

Ricoh Asia Pacific  •  Onsite  •  20 minutes ago
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Job Description

Job Summary

Systems Engineer (Microsoft Cloud & Infrastructure)

6-Month Contract | Immediate Start | Parramatta (3 Days Onsite)

Are you an experienced Systems Engineer with a passion for Microsoft technologies, cloud infrastructure, and delivering exceptional customer outcomes?

We're seeking a hands-on Systems Engineer to join our IT Services team for a 6-month contract, supporting enterprise customer environments and critical technology projects. This is a fantastic opportunity to work across modern Microsoft technologies while partnering closely with customers to drive operational excellence and technical innovation.

Job Description

What You'll Be Doing

As a key member of our technical delivery team, you'll provide advanced support, project implementation, and technical expertise across a broad range of technologies, including:

  • Microsoft Azure and hybrid cloud environments
  • Microsoft 365 (Exchange Online, Teams, SharePoint, Entra ID)
  • Windows Server, Active Directory, DNS, and Group Policy
  • Microsoft Intune and Endpoint Management
  • Windows Autopilot and modern workplace solutions
  • VMware infrastructure

You'll also:

  • Act as a Level 2/3 escalation point for complex technical issues.
  • Support technology migrations, upgrades, and infrastructure projects.
  • Ensure customer environments remain secure, available, and high performing.
  • Create and maintain technical documentation and operational standards.
  • Partner with customers and stakeholders to deliver outstanding service outcomes.

Education

Skills

About You

We're looking for an experienced infrastructure professional who thrives in customer-facing environments and enjoys solving complex technical challenges.

Essential Experience

  • 7+ years' experience in the IT services industry, ideally within an MSP environment.
  • Minimum 4 years' hands-on experience supporting:Microsoft AzureWindows ServerActive Directory / Entra IDDNS and Group PolicyMicrosoft 365Microsoft Intune
  • Experience supporting cloud, on-premise, and hybrid environments.
  • Strong troubleshooting, problem-solving, and communication skills.
  • PowerShell scripting and automation experience.

Technical Skills

  • Azure administration, including servers and VPN gateways.
  • Microsoft 365 administration.
  • Endpoint management and compliance.
  • VMware administration.
  • Modern workplace technologies.
  • Infrastructure and security best practices.

Certifications

Required (or equivalent experience):

  • Microsoft Certified: Windows Server Hybrid Administrator Associate.

Highly Regarded:

  • Microsoft 365 Teams Administrator Associate.
  • Endpoint Administrator Associate.
  • VMware VCP.
Ricoh Asia Pacific

About Ricoh Asia Pacific

Ricoh delivers digital services and innovative solutions that bring together people, processes and technology.

As a global leader with 80,000 employees, we create competitive advantage for over 1.4 million businesses worldwide by embracing diverse perspectives and solving complex challenges for enterprises from large to small.

As a trusted partner offering end-to-end solutions, we believe that by transforming information into actionable insight, we can unlock the potential in every business.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Tokyo, JP
Year Founded
1936
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