Job Description

Implements, configures and plays a role in the design of complex systems for internal and external customers. Assists in performing analysis on existing systems as well as system maintenance. Determines system specifications, input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and integration of total system. Identifies, analyzes and resolves program support deficiencies. Develops and recommends corrective actions. Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

Job Responsibilities:

• Participates in engineering and configuring routine and complex technical solutions for applications/systems implementations and upgrades based on specific business requirements. Solutions may be new, existing, in-house, third party or a combination.
• Engineers, configures, and assists in the architecting of moderately complex technical solutions for applications/systems implementations and upgrades based on specific business requirements. Solutions may be new, existing, in-house, third party or a combination.
• Performs day-to-day system administration and monitoring tasks for assigned systems. Works with both internal and external customers and vendors to resolves technical system problems in a timely manner with a primary focus on moderate to complex problems.
• Supports development, QA and product teams by providing high-level analysis and AOD environment based design reviews, performance, scalability and benchmark test guidance, and subject matter expertise in technology and design.
• Perform other duties as assigned.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job:

• Experience configuring and troubleshooting development and production environments.
• Linux (RedHat) – minimum 2 years of administration & troubleshooting experience.
• Windows Server Administration – minimum 1 year.
• Zabbix Administration – 1 to 2 years (setup, tuning, maintenance).
• Grafana Cloud Administration – 1 to 2 years.
• Scripting experience in Bash & Python.
• technology design, architecture, infrastructure experience or related experience.
• Experience with configuring and troubleshooting development and production environments.

Preferred Knowledge, Skills and Experience needed for the job:

• PagerDuty
• SolarWinds
• Password Manager Pro (PAM 360)
• JIRA
• Confluence
• Comforte
• Protegrity
• IgNio
• Bachelors degree in Computer Science or equivalent experience.
• 2+ years of

Work Environment:

• Standard work environment
• Majority of time spent on PC (Phys. Req.)
• Travel required, may be domestic or international
• Weekend and off-hours support may be required