The Enterprise Engineering Unified Communications team provides globally scaled, high-quality
voice and video communications solutions that support Amazonians around the world. Our
services touch every element of the business every day: corporate offices, customer service
teams, fulfillment centers, a diverse development community, and many more. We are looking
for a motivated Systems Development Engineer who is ready to take telecommunications to the
next level. For this position, we require a strong coding skill set, detailed knowledge of software
development best practices, depth in Linux operating systems and networking. You’ll play a key
role in architecting, designing, supporting, and enhancing our AWS-based telecommunications
infrastructure. You’ll use and touch a wide range of technologies and systems, including
products that we’ve built from the ground up and commercial products. You’ll help junior
engineers develop their skills, and continue to raise the bar building for the future of Amazon.
Key job responsibilities
In this role, you will build a next generation telephony platform for Internal Amazon, enable
self-healing for our systems, and provide self-service tools that enable Amazonians to manage
their own personal telecom resources. You will use AWS products, DevOps patterns, and mature
CICD processes to build a cloud-scale Telephony system. You will have the opportunity to be
creative in a space that has not seen innovation in decades.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
