Job Description

Systems Business Analyst – Microsoft Dynamics 365 Business Central

Department: Information Technology

Employment Type: Full Time

Location: Remote

Compensation: $120,000 - $145,000 / year

At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.


Thorne is seeking an experienced Business and Technical Analyst to join our team. The ideal candidate will bring 8+ years of experience implementing, managing, and supporting Microsoft Dynamics 365 Business Central (BC) solutions. This role requires a strong blend of functional and technical expertise, leadership capability, effective communication skills, and a passion for delivering solutions that drive measurable business value.

RESPONSIBILITIES

• Contribute to the ongoing transition from Dynamics NAV to Microsoft Dynamics 365 Business Central.
• Partner with business stakeholders to gather requirements, analyze needs, and translate them into scalable ERP solutions.
• Serve as the lead analyst for the Order-to-Cash process.
• Configure and optimize Business Central to align with evolving business requirements.
  Collaborate with technical teams to design and implement integrations with third-party systems (e.g., Salesforce Order Management (OMS), WMS, Data Warehouse, EDI).
• Provide end-user training and ongoing system support, troubleshooting issues as they arise.
• Support vertically integrated ERP initiatives, ensuring projects are delivered on time and within scope.
• Stay current on new BC features and industry trends, proactively recommending system enhancements.
• Support system upgrades, modifications, and enhancements within the BC SaaS environment.
• Evaluate business processes and recommend best practices to streamline workflows and improve enterprise efficiency.
  
  

WHAT YOU NEED

• Bachelor's degree in Accounting, Computer Science, Information Technology, Supply Chain, Business Administration, or related field.
• 8+ years of hands-on experience implementing and supporting Microsoft Dynamics 365 Business Central and Dynamics NAV.
• Strong functional knowledge of Business Central modules, including Accounts Receivable, Order Processing, and Fulfillment, along with relevant ISV extensions (e.g., InsightWorks).
• Deep understanding of Order-to-Cash processes withing both DTC and B2B environments.
• Experience with EDI integrations.
• Familiarity with BC extensions, AL development, and integration tools such as Power Automate and APIs.
• Experience managing and supporting Business Central SaaS environments.
• Experience with Salesforce Order Management (OMS) or other OMS platforms preferred.
• Working knowledge of Microsoft Power Platform (Power BI, Power Apps).
• Proven ability to collaborate effectively with stakeholders across all organizational levels, from operational users to senior leadership.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to lead and contribute to multiple initiatives in a fast-paced, dynamic environment.
  
  

WHAT WE OFFER

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage for employees
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities

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