Job Description

WHY join Schindler?

At Schindler, we are all about our culture! We focus on supporting our employees to meet their full potential through careful selection and constant development to make them a leader in their area. You will have the opportunity to grow and develop both personally and professionally whilst working with a great bunch of people. We offer job stability to our employees as we focus on promoting from within and foresee a growth trajectory of our business in the coming years.

About the role:

We are seeking an engineering professional or similar who is looking to advance their career in a national role Based in our head office in Alexandria, this Systems & Technology coordinator role is responsible for working with the National Service Team to identify and communicate best practice processes and methodology to our service businesses nationally. Working closely with our field teams and operations managers, you will be the main point of contact to resolve issues, deliver processes and solutions, and ensure that all staff understand and effectively use the systems and tools in place.

As you progress in the role, you will be responsible for identifying opportunities to improve efficiencies and be the key individual developing, documenting and implementing new processes nationally to our operations teams to meet the needs of their business. You will learn how to proactively manage the change process and coach and train employees on the implementation of new processes, systems and tools.

What’s in it for you:

• Highly Competitive base
• 12% Super
• 12 Month Fixed-term team with progression opportunities to permanent employment
• Potential for real growth both personally and professionally
• You will even get a day off for your birthday!
• Fitness passport with access to over 1,700 fitness facilities across Australia
• New state-of-the-art office based in Alexandria

Key Accountabilities:

• Identify Gaps in the business process and in consultation with Key Stakeholders.
• Assist National Managers to drive the concept, definition, documentation, implementation, roll out & validation phases of both existing and new Service processes.
• Ensure the Schindler service Databases and Documents are updated with any process changes
• Assist in the management of the cross-functional & interface issues with other functions and departments.
• Ensure documentation of all Schindler Service processes
• Provide weekly and ad-hoc reports on key operational metrics to investigate and rectify deviations.

What we are looking for:

• Degree qualifications in Engineering, Finance / Accounting, Business or related discipline
• Previous experience in an administration or process/systems-driven role
• Excellent interpersonal and communication skills, with a focus on providing exceptional customer service
• Strong analytical and problem-solving skills
• Excellent time management, attention to detail and organisational skills
• Ability to work autonomously and as part of a successful team

About Schindler:

Schindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

HOW to apply:

We are constantly looking for passionate and enthusiastic people with the energy and drive to build relationships and networks. At Schindler you will find a highly motivated and engaged working environment that lets you grow as an individual and allows you to plan your career.

If you are seeking an opportunity to join a Global Industry Leader and believe that you possess the required skills and qualifications to succeed in this role, click on the "APPLY" button.

If you are an existing Schindler employee, please ensure you have discussed your application with your line manager prior to applying.

We support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.