Job Description

System Analyst

Position is Hybrid Schedule: 3 days in Brighton, MI and 2 days Remote

More Than A Job!

Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn’t measured in dollars and cents, it’s seen in our communities and felt by the people who believe in us.

Benefits Include:

• Financial wellbeing services
• 401(K) matching with up to 5% match
• Reduced health insurance
• Employee wellbeing services
• DE&I initiatives
• Work-life balance

Job Summary

Responsible for the design, implementation, integration, and support of enterprise banking systems that support members. This role serves as a senior technical and functional analyst for highly complex banking platforms. This role ensures regulatory compliance, operational stability, and alignment with organizational goals.

What You’ll Do

• Analyze complex systems to ensure solutions meet documented business, functional, and regulatory requirements.
• Lead the implementation and support of core and ancillary banking platforms.
• Design, manage, and support system integrations and interfaces (APIs, file-based, middleware).
• Serve as a subject matter expert for Fiserv DNA, Temenos (LOS), Q2 (Comercial Banking), Nautilus, and FIS platforms.
• Utilize advanced SQL and Oracle queries for data analysis, reconciliation, reporting, and system troubleshooting
• Lead Agile delivery practices and solution discovery efforts.
• Coordinate application release schedules with vendors and internal teams.

What You’ll Bring

Level I

• BA/BS degree in computer science, or equivalent demonstrated experience is preferred.
• Demonstrated experience as a system analyst or any equivalent combination of job related experience required
• Ability to adapt to various programming languages (C#, .NET, Windows Services)
• Demonstrated proficiency in best practices of software development life cycle
• Proactive best practices for service delivery and handoff to production
• Proven ability to support a strong member service culture

Level II

• BA/BS degree in computer science, or equivalent demonstrated experience is required
• 2+ years of job-related experience is required.
• Demonstrated proficiency in best practices of software development life cycle
• Proactive best practices for service delivery and handoff to production
• Proven ability to support a strong member service culture
• Knowledge of web services and interfaces

Level III

• A minimum of 5+ years of banking systems analyst experience required.
• Strong hands-on experience supporting Fiserv DNA, Temenos, or FIS platforms preferred.
• Banking domain expertise including deposits, lending, payments, and digital banking required.
• Experience with APIs, interfaces, and software development life cycle best practices preferred.
• Experience with IT service management frameworks; ITIL® 4 Foundation (or later) certification preferred.

What You’ll Get

• Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
• Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.
• By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.