
SYSTEMS ANALYST
260001FD
United States-Virginia-Virginia Beach
NEXCOMHQPay Range$63,559 to $82,049 Based upon experience
Systems Analyst is a key technology contributor with a core focus of applying technology to deliver business capabilities. As a highly experienced and knowledgeable member of the applications team this individual will work with other analysts application administrators technical staff and business partners to gather and document requirements facilitate the software development lifecycle and manage projects to successful implementation across multiple subsets of functional business areas within the Enterprise to include but not limited to Merchandise Systems E-Commerce Supply Chain Systems Store Systems Point of Sale POS Financial Systems Human Capital Applications Hospitality Property Management EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc.
Duties and Responsibilities:
Incumbents of this position must be U.S. Citizens
- Works with stakeholders to gather, document and manage functional and technical requirements within their area of responsibility.
- Responsible for the adherence to the Software Development Lifecycle and all policies and procedures relative to change management within the enterprise.
- Manages and maintains the change backlog for their area.
- Performs some or all project management tasks on select projects
- Acts as key liaison to business users of applications to schedule and facilitate application and other applicable training.
- Works with technical staff to craft solutions that meet business needs.
- Provides key expertise and knowledge around data-flow and enterprise integrations with other producers and consumers of data.
- Ensures that all changes to systems capture and document information security and compliance requirements.
- Satisfies data calls by extracting, formatting and delivering relevant data from systems.
- Coordinates activities of vendor and contractor personnel engaged in system development, implementation or maintenance.
- Supports end-user application training through the creation of training materials.
- Creates and maintains system documentation to include specifications, manuals, diagrams, and other required artifacts.
- Ensures the implementation of the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software).
- Works with Procurement Office on the development of Requests for Proposal, Statements of Work, and other required contracting documentation.
- Provides frequent communication on development and project efforts to IT management team.
- Leads design workshops and requirements sessions with software developers project teams.
- Provides a support escalation point for members of the analysis team.
- Works with IT leadership to provide input to technical strategy.
- Performs in-depth research and is an authoritative resource on industry and market trends relative to the implementation of technology.
- Identifies, documents, and manages process design change through the conducting of business and systems process analysis.
- Develops and executes application and business process test plans.
Performs other related duties as assigned.
This position is designated IT-2 (Non-Critical - Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Single Scope Background Investigation (SSBI).
Qualified candidates must be U.S. Citizens.
GENERAL EXPERIENCE: Three years experience in administrative, technical or investigative work that demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving management information systems.
OR
SUBSTITUTION OF EDUCATION FOR EDUCATION: One year related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience.
AND
SPECIALIZED EXPERIENCE Three years of progressive experience collaborating with analysts, application administrators, technical staff, and business partners to gather and document requirements, facilitate the software development lifecycle, and manage projects to successful implementation across various functional business areas.
Subsets of functional business areas
This position in accordance with SECNAV M-5510.30 will require a favorable Access National Agency Check and Inquiries (ANACI).
Applications Systems
Full-Time (35 + hours)
May 30, 2026, 3:59:00 AM

The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. The command’s mission is to provide quality goods and services at a savings and support Navy quality of life programs for active duty military, retirees, reservists, veterans, Department of Defense civilians and families. The NEXCOM Enterprise is a non-appropriated fund instrumentality (NAFI) of the Department of Defense and the Department of the Navy. Therefore, most of NEXCOM’s expenses are paid with its earnings and not taxpayer dollars.
About Our Business Lines:
NEXCOM’s six business lines are: Navy Exchange (NEX), Ship Store Program, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO), Navy Clothing and Textile Research Facility (NCTRF) and NEXCOM Hospitality Group (NHG). Each business line provides the necessary support for the Navy’s warfighters and military families to remain ready and resilient.
As a Navy command, NEXCOM contributes to mission readiness by providing quality of life services to patrons no matter where they are stationed around the world.
Endless Opportunity:
While NEXCOM has different business lines, the majority of our employees work for NEX retail locations, Navy Hotel's or at NEXCOM’s Headquarters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work.
We welcome applicants from both the civilian and armed services communities. Please visit us at NEXCOMjobs.org to learn more about our enterprise and view the myriad of jobs available around the world!