Job Description

We are seeking a skilled and motivated Systems Analyst to support, enhance, and optimize our internal shopfloor application(s). In this role, you will act as a key liaison between business users, shopfloor operators and technical teams. This individual will provide support for existing applications, define and implement needed business solutions, and provide user support/training.

Effective communication skills are essential as this position will have significant interaction with manufacturing, quality, engineering, and IT resources in several manufacturing locations.

Primary Responsibilities:

• Provide day-to-day support for applications, including issue troubleshooting, root cause analysis, and resolution.
• Collaborate with cross-functional teams (operations, engineering, quality) to gather requirements, translate business needs into functional specifications.
• Identify opportunities for process improvements and system enhancements within supported applications with regards to integrated systems and processes.
• Effectively utilize a standardized project lifecycle and management methodology to manage projects, communicate status, and deliver work to schedule and budget.
• Develop, design, test and release new features for existing applications.
• Provide global functional support to end users, acting as a subject matter expert for the system.
• Create and maintain system documentation, user guides, and knowledge base articles.
• Understand and meet quality and compliance requirements for the business.

Minimum Requirements:

• Bachelor's degree in Computer Science, Computer Information Systems, Information Systems or Information Technology from an accredited institution. Will accept 3 years of relevant experience in lieu of degree.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position

• Willing to travel up to 25%

Preferred Qualifications:

• Programming experience in C#, and SQL.
• Knowledge of Microsoft Office Suite
• Be able to work independently and with other teammates as projects require
• Project management skills (preparing project schedules, performing tasks, meeting deadlines, escalating issues)
• Ability to map processes and translate them into business system requirements
• Excellent verbal and written communication and presentation skills
• Capable of dealing with ever changing priorities and being able to multi-task