Job Description

Key responsibilities:

• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
• Prepare specifications and documents for programmers.
• Manage the set-up and configuration of systems
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes and training as needed
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
• Perform design, implementation, and upgrades of information systems to meet the business and user

Qualifications & Experience:

• A degree or diploma in information and system technology.
• FTI or other formal business analyst training will be advantageous.
• 3+ years relevant experience in a similar role with a solid understanding of computer software, user interaction models, information presentation, process adherence and hardware integration is required.

Skills & Knowledge:

• SQL skills and a demonstrable understanding of relational database systems essential.
• Good written and verbal communication skills.
• Strong analytical skills.

Competencies:

• Performing under pressure.
• Analysing and forming opinions.
• Cooperation.
• Initiative.
• Decisiveness.
• Devotion to quality.
• Planning.
• Persuasiveness.