Job Description

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Systems Analyst 1

Employee Classification: Other Professionals

Institution: Southwest Tennessee Community College

Department: Application Services

Campus Location: STCC - Multiple Campus Locations

This is a full-time, fiscal year position reporting to the Director of Enterprise Application Services. The Systems Analyst I performs analysis and design of application software and performs the implementation of such projects in a higher education environment.

The Systems Analyst I also manages programming, upgrades, testing, documentation, and deployment of systems. Enterprise Application Services supports the College business applications, including Ellucian Banner software in a RHEL and Oracle environment.

Job Duties

• Maintains one or more application systems including the implementation of in-house and vendor-supplied upgrades and enhancements.
• Designs and develops effective and efficient technical solutions strategies for end-user identified information systems needs working independently and directly with senior end user staff.
• Provides day-to-day functional client support for problem resolution of assigned application systems.
• Designs and implements API services based on system requirements and industry best practices.
• Writes clean, maintainable, and efficient code for API development and automation tasks.
• Integrates third-party services and systems via APIs to enhance application capabilities.
• Monitors assigned business applications to ensure accurate and reliable processing.
• Provides primary technical and analytical leadership in the deployment of administrative information systems.
• Monitors and manages assigned initiatives for change management, project management and testing to ensure departmental procedures are followed.
• Monitors and manages assigned ticket/work requests to ensure departmental procedures are followed to provide resolution and closure.
• Maintains knowledge and skills with respect to contemporary database and business applications technology, tools, and products.
• Creates, maintains, and procures business application documentation and project documentation. This documentation includes all procedures created, used and maintained as part of this job.
• Participates in Disaster Recovery planning, testing, and recovery efforts.
• May perform other duties assigned by the supervisor.

Minimum Qualifications

• Associate's Degree, preferably in IT-related field or significant IT coursework.
• Two (2) or more years of experience as a programmer analyst or systems analyst.
  
• Work experience and proficiency in one of the following databases:
  
  • Oracle
    
  • MS SQL Server
    
• Work experience and proficiency in one or more of the following operating systems:
  
  • Unix
    
  • Linux
    
  • Windows
    
• Work experience and proficiency in one or more of the following:
  
  • Java
    
  • HTML5
    
  • PHP
    
  • ASP.NET
    
  • SQL
    
  • PL/SQL
    
  • Pro C Shell Scripting
    
  • MySQL
    
  • XSL
    
• A background check will be required for the successful candidate.
  

Preferred Qualifications

• Bachelor’s degree, preferably in IT-related field or significant IT coursework.
• Databases: Oracle 19c or higher, MS SQL Server or MySQL.
  
• Servers: Unix/Linux/Windows.
  
• Web Servers: IIS, Apache, Tomcat.
  
• Web programming: PHP, ASP.NET, HTML, XHTML, HTML5 XSL, Java, Javascript.
  
• Database programming: PL/SQL, SQL.
  
• Traditional Programming: Pro C Unix shell scripting.
  
• Reporting tools.
  
• Business Analysis.

Physical Demands / Working Conditions

Work is conducted almost exclusively indoors in an office setting. Work involves use of standard office equipment, such as computer, phone, copier, etc. Job is primarily sedentary involving sitting for long periods of time but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below:

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy