Fusion HCR

Systems Administrator Opera and Infor

Fusion HCR  •  Las Vegas, NV (Onsite)  •  2 months ago
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Job Description

Position: OPERA / Infor Systems Administrator (Application Support)
Location: Onsite – Las Vegas, NV
Type: Direct Hire
Industry: Gaming & Hospitality


Fusion HCR is seeking a Systems Administrator focused on OPERA, Infor, and casino/hospitality management systems for a client in the gaming and hospitality industry.
This role is ideal for someone with a support background who has worked with hotel, casino, or property management systems and is looking to grow into a more technical systems-focused position.
The role will support day-to-day operations, user access, troubleshooting, and system performance across critical business applications in a 24/7 environment.

Key Responsibilities
Application & Systems Support
  • Provide day-to-day support for hospitality and casino systems, including OPERA, Infor, or similar platforms
  • Troubleshoot system issues, user access problems, and application errors
  • Support system configurations, updates, and ongoing maintenance
  • Assist with integrations between systems and ensure data flow accuracy
User Support & Operations
  • Provide Tier 1 / Tier 2 support for internal users across business applications
  • Manage user accounts, permissions, and role-based access
  • Support onboarding/offboarding activities related to system access
  • Work closely with business users to resolve functional and technical issues
System Monitoring & Stability
  • Monitor system performance and escalate issues as needed
  • Support backup processes, system availability, and uptime
  • Assist in identifying and resolving recurring system issues
Collaboration & Documentation
  • Partner with IT infrastructure, security, and vendor teams
  • Work with third-party vendors for system support and issue resolution
  • Maintain documentation for system processes, configurations, and troubleshooting steps

Qualifications
Required Experience
  • Experience supporting OPERA PMS, Infor, or similar casino/hospitality systems
  • Background in application support, helpdesk, or systems support roles
  • Experience troubleshooting user issues and system functionality
  • Strong customer service and communication skills
Technical Skills
  • User access management and permissions
  • Basic understanding of databases or system integrations is a plus
  • Familiarity with enterprise environments (24/7 operations preferred)
  • Nice to Have
  • Experience with other property management systems (Yardi, Entrata, RealPage, etc.)
  • Gaming or hospitality industry experience
  • Exposure to Active Directory or basic infrastructure support

Additional Requirements
Must be able to pass a gaming background check
Comfortable working onsite in a fast-paced, 24/7 environment

Fusion HCR

About Fusion HCR

Fusion HCR is a boutique staffing and solutions firm that sets itself apart by providing the highest quality candidates in an unrivaled timeframe.

We specialize in Technology, Accounting & Finance, Administrative Services, Construction Management, and Clinical professionals for the following industries; Manufacturing, Hospitality/Gaming, Government, Healthcare, Construction, Telecommunications and IT Services industries and many more.

Fusion HCR takes pride in staying ahead of the industry by aligning it's strategy, resources, processes, and technology to provide the highest quality talent solutions from a highly experienced team. When you choose Fusion HCR, you are choosing a trusted and valuable partner committed to your success.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Springboro, Ohio
Year Founded
2012
Website
fusionhcr.com
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