Job Description

Overview

A Systems Administrator (Network) is a general resource for server/storage infrastructure support and special platforms/application management related to universal business needs. This includes servers, endpoints, printers, LAN-based networks, office applications, and related technologies. This position focuses heavily on activities relating to networking.

MFA Oil Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Provide basic administration of network and communication systems including installation, configuration, backups, security, performance tuning, and troubleshooting.
• Provide basic technical support to Service Desk as needed.
• Assist vendors supporting Engineering needs.
• Provision, maintain, and support infrastructure hardware, software, and tooling.
• Travel to remote sites or training as needed, including overnight, not to exceed 50% travel.
• Provide on-site and remote administration, implementation, and management of all distributed systems in a large geographic footprint.
• Coordinate, track, and report on the progress of work assignments and/or projects.
• Maintain a schedule of after-hours emergency call availability.
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 3yr+ experience in an IT support/repair environment.
• High school diploma or equivalent.
• Basic knowledge of networking systems. (topologies, routing, switching, firewalls, protocols, etc.)
• Basic knowledge of network security concepts (Segregation, isolation, compliance)
• Detail-orientation, with an affinity for processes and workflows.
• Strong customer service skills including patience with others and a track record in developing good working relationships while persistent in the pursuit of the goals/objectives.
• Ability to accept and embrace accountability.
• Ability to work effectively both independently and in a team environment.
• Ability to work and keep on schedule with moderate supervision.
• Ability to move and position self to move and retrieve equipment and supplies weighing up to 50 pounds from shelves and under counters.
• Valid driver’s license.
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet Company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States.

Preferred Skills

• Associate degree in Information Technology or related field.
• Experience communicating effectively on a departmental and cross-departmental basis.
• Experience managing a network of firewalls, routers, switches, modems, Internet connectivity, and cabling.
• Experience managing circuit interconnectivity (VPN tunnels, MPLS, etc.)
• Experience managing network load balancers (e.g. F5)
• Experience with the following products/vendors: Jira, Cisco, Meraki, Fortinet, Aruba, Cradlepoint.

ABOUT MFA OIL COMPANY

MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.

BENEFITS

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.

OUR CULTURE

The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.

• Put Customers First
• Respect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with.
• Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services.
• Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time.
• Be Tenacious
• Give Your Best – Always give your best effort and seek to improve every day.
• Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.”
• Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
• Lead by Example
• Do the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction.
• Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company.
• Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team.

GROWTH & DEVELOPMENT

We believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.