About 8VC
8VC is a technology investment firm headquartered in Austin, TX. We partner with entrepreneurs to build technology platforms that create long-term economic and societal value. 8VC was built by a team of entrepreneurs, engineers, investors, and philosophers who value operating experience and action, as well as new ideas and creative theories. We invest primarily in smart enterprise platforms across industries including financial services, healthcare, logistics, and Bio-IT, as well as horizontal platforms, which encompass core enterprise infrastructure (data, software, cloud, AI) and departmental SaaS. For more information, please visit http://8vc.com
About the Role
We are seeking a versatile IT System Administrator to join our TechOps team in San Francisco. The ideal candidate will possess a can-do attitude and a strong sense of ownership, akin to that of a site manager. This role requires flexibility to transition seamlessly between tactical user support and project execution.
What You’ll Do
IT Systems Management: Oversee the day-to-day management of IT systems and infrastructure to ensure smooth operations across the organization.
End-User Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up new devices, and assisting with IT-related inquiries.
Software and Application Management: Install, configure, and maintain software applications and licenses, including productivity tools, collaboration platforms, and business applications, to support the needs of the organization.
IT Training and Documentation: Provide training and support to end-users on IT systems and procedures, as well as develop and maintain documentation and knowledge base articles to facilitate self-service support.
What You Bring
Excellent Customer Service and communication skills.
Experience with Okta administration and automation.
Proficiency in Google Workspace/MS365 administration.
Familiarity with MDM administration and zero-touch deployment.
Strong network administration and troubleshooting skills.
Prior experience in SaaS operations management.
Proficiency in supporting both Mac and Windows systems.
We appreciate your interest in joining our team. If we find that your qualifications and experience align with the requirements of the position, we will be in touch to further discuss. However, due to the high volume of applications we receive, we regret that we may not be able to personally respond to all candidates.
Join our mission to build lasting technology platforms and create long-term economic and societal value.
Ramp is an all-in-one financial operations platform designed to save businesses time and money. Combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and more, Ramp empowers finance teams to do their best work.
More than 50,000 companies, from family-owned farms to space startups, have saved $10B and 27.5M hours with Ramp since its founding in 2019.
Investors include Founders Fund, Thrive Capital, Khosla Ventures, Sequoia, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.
Visit our website for a full list of US state licenses & disclosures: https://ramp.com/legal/state-disclosures
