Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About The Role

Reporting to the Senior Payroll Manager, you will be responsible for the administration, support and continuous improvement of the organisation's Time and Attendance system – Deputy and related HRIS on a 12-month fixed term contract.

Key responsibilities include:

• System Administration including User administration
• Supporting migration of new systems to the Journey Beyond HRIS ecosystem
• Implementing or modifying configurations
• Updating the system with EA and Award rules
• Manage workloads through a ticketing system and maintaining SLAs
• Support internal teams in resolving issues relating to Deputy and supporting infrastructure
• Work with stakeholders to identify concerns and relay them effectively

About You

You’re a detail-oriented problem solver who enjoys getting to the root of issues and making systems work smarter. With a natural curiosity for how things fit together, you’re confident navigating HRIS including Time & Attendance systems (or similar platforms) and can quickly learn new platforms, tools and processes.

This role is ideal for someone who enjoys a blend of technical support, system administration, and continuous improvement.

You bring strong communication skills and can translate technical information into clear, practical guidance for end users. Whether you’re supporting stakeholders, writing user guides, or training teams on new processes, you’re approachable, patient, and solutions-focused.

You’re at your best in a fast-paced environment where priorities can shift, and you’re comfortable managing multiple tasks. You take pride in your attention to detail, ensuring system configurations, documentation, and testing are accurate and thorough.

Ideally, you'll have:

• Experience with HRIS and Time & Attendance systems (or similar applications), or relevant tertiary study
• Strong troubleshooting and analytical skills
• The ability to confidently liaise with both technical and non-technical stakeholders
• Experience with tools such as Deputy, Kronos, PayGlobal and the Microsoft Office Suite
• A proactive mindset with a willingness to contribute to process improvements

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• Study Assistance Policy
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Flexible working environment

How to Apply

If you’re someone who enjoys combining technical support, system administration, and continuous improvement, this role offers the opportunity to make a real impact across the business.

Apply now. Join us!

Successful candidates are required to provide a current National Police Clearance.