Job Description

Job Location: Learning Resource Center - Charlotte, NC 28226
Position Type: Full TimeEducation
Level: 4 Year Degree
Travel Percentage: Local Travel
Job Shift: Day
Job Category: Information Technology
VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care.  More importantly we are proud to be a community based, not for profit hospice & palliative care provider.  We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. We are a people first organization whose funds go to serve our mission.
Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.
We provide excellent benefits including:
- Medical, Vision, and Dental plans through BCBS
- 28 days of Paid Time Off
- Excellent mileage reimbursement rate
- 403b Retirement plan with matching
- Focused programs honoring Veteran patients
- Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
- Best Orientation and Onboarding program you’ve experienced
- Seasoned Hospice leaders guiding your career growth
Essential Functions
System Administration & Support
- Serve as the technical expert for the Dayforce HCM platform (WFM, Payroll, HR, Benefits, etc.).
- Manage user access, security roles, and permissions in accordance with internal governance policies and compliance requirements.
Integrations & Data Management
- Design, implement, monitor, and maintain complex integrations between Dayforce and internal/external systems.
- Manage data exchange via various methods, including file feeds (SFTP, secure channels) and APIs (REST/SOAP).
- Ensure the integrity, security, and timeliness of all inbound and outbound data feeds.
- Develop and execute data cleanup strategies and recurring data audits to maintain accuracy.
Governance & Architecture
- Establish and enforce system governance standards to preserve the architectural integrity, maintain data quality, and ensure the best practice use of the Dayforce platform.
- Develop and maintain comprehensive technical documentation, including system configuration, integration maps, and standard operating procedures (SOPs).
- Manage the configuration lifecycle, including development, testing, staging, and production environments, ensuring rigorous change control processes are followed.
Product Strategy & Consultation
- Proactively review Dayforce product release notes, updates, and new features to understand their impact and potential benefit to the organization.
- Consult with HR, Payroll, Finance, and IT leadership to advise on if/when new tooling or modules should be rolled out.
- Serve as the technical lead during system implementations, upgrades, and module rollouts, coordinating between internal staff and external consulting partners.
- Develop and deliver training sessions and materials to internal staff on new system functionality or processes.

QualificationsMinimum

Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or the equivalent combination of education, technical certifications, training, or work experience.
- Demonstrated expertise in managing Dayforce integrations utilizing file feeds and API technologies.
- 3+ years of direct, hands-on experience as a Systems Administrator or technical consultant supporting the Dayforce HCM platform.
- Solid experience with system governance, change management, and security best practices within an enterprise application environment.
- Experience with other enterprise systems (ERP, Finance) and their integration points with HCM.
- Excellent analytical, problem-solving, and organizational skills